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Member Testimonials
Clean, welcoming, comprehensive services, friendly and helpfull staff
Great staff and facility
Welcoming
Clean
Comfortable
Not intimidating
Staff is great
The Y is extremely has excellent facilities and is well-utilised by a broad cross-section of the Gloucester community...
I appreciate their personal attention to me and their prompt responses.
Clean facilities, kind employees and great classes.
The class was great. The staff was great. The building is wonderful thank you.
We were visiting to take the chair yoga class with Cookie Conley(a very good instructor).
I really felt welcomed there.
The equipment was first class.
I will be back.
Great place to exercise.
I love the variety of classes available.
The facility is great, the Y's employees are friendly and knowledgable.
Wonderful modern, clean facility with excellent programs for all age levels and interests
Because of the facilities and the fact that everything is brand new !
1. Great atmosphere
2.very very clean
3.staff is very positive
4.many many different kind of classes
Great facility and excellent programs available.
The sense of community that the facility has
The sense of community that the program has
excellent choices
The environment is great and a Y membership offers access to many classes and styles of workout that other gyms don't offer. Also being able to visit multiple locations makes access to a gym easy and convenient
The equipment is fantastic. The entire location is immaculate.
Great facility, friendly staff and members.
Great facilities, excellent staff.
Cape Ann Y is an expansive facility, has great equipment and seems to offer anything people would want in such a facility.
Clean friendly atmosphere with a excellent staff
Friendly, helpful staff; amount of exercise equipment available; parking..
Fit for Life class is excellent as reflected by its high attendance. Great staff, well maintained, modern facilities.
The Y is the best place to find a full service workout space and is handy to visit with other retail stores at Gloucester Crossing.
Great facility, great instructors, great staff.
Because the facilities are clean and there’s a lot going on.
Kids should be given more training on gym equipment tho before using them without supervision.
I’ve celebrated my one year anniversary at the Y and I have found a community there. The instructors are top notch and I have built a solid workout commitment and I leave feeling happy every time I finish a class.
Instructors, Erika, Vanessa and Jasmine are at the core of why I enjoy it so much.
I do have a suggestion, the front desk greeting as you enter is so important… having someone smile and acknowledge you, makes me feel so welcome and it sets the tone for my experience for the day. So making that a part of your staff training is key. Thank you for being here for us!