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based on 2997 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The grout cleaning was amazing
Great job!
Floor is not clean enough. It’s not deep cleaning as we expected. Especially the stairs are not clean. We asked to redo, for the parts that were redone was cleaner than the part that’s not redone. But the rep was not quite willing to redo
First time user after loosing my carpet cleaner to COVID which killed his business. I was very happy with the results. He arrived on time was pleasant and cleaned my carpets to perfection and did it very quickly
Excellent customer service and very prompt professional service
flexibility in scheduling, competitive pricing, no upselling tactics.
Excellent service and product.....extremely professional!
Love the quick service and through inspection before starting.
Professional and courteous. They did an excellent job in all my rooms.
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Spots were removed and carpet looks like new.
My carpet look great and feel cleaned. Drying time is quicker than expected. Technician was professional and friendly and knowledgeable with his job.
Amazing job cleaning the floors in our “new” house! We thought the tile was brown..turns out it was tan with 6yrs of grime and filth!
My floors looked better than expected and the service tech was friendly and informative.
Great cleaning, fantastic staff and love the carpet. Thanks!
Jimmy's communication was fantastic. Tenants appreciated his service.
*They kept you informed of the process via text message and email prior to appointment.
*Very professional while at the house. Explained the whole procedure on what they were doing.
*Reasonably priced.
*Better results than I actually thought possible on carpet that was original to the house (17 years).
*Should have called and had this done several years ago. Am planning on getting some upholstery done next.
Took care of everything needed quickly and they looked great!
You get the carpets cleaner than the other companies.
We had a great first experience with Zerorez! Our technician, Jimmy, was friendly and professional in his manner. He and the young man training with him were able to clean two white chairs we purchased at a yard sale to the point where they looked new! We will be using Zerorez again and highly recommend!
great service and couch looks like new again
Carpet came out looking very clean after having pets. Very professional service.
Service was great and cleanliness was fantastic.
My sofa was in need of a cleaning... The results are better than I expected... looks great!
explained what and how the carpets were going to be treated.
did a remarkable job on very tough old stains.
came at the appointed time with a notice 15 minutes before scheduled time
Job well done. Courteous and conscientious workman. Will use your company again.
I have used Zerorez on a number of occasions for my retail stores. They have done outstanding work and rescued carpet that was thought to have been stained. And they have done this for a reasonable price.
The service was excellent! Everything turned out beautiful! We would definitely use them again!
My technician Brad was on time, polite and thorough. He was able to get rid of a couple tough stains and was professional throughout the entire process.
I just got off the phone with Sierra - your person took a rug and my husband had to help him lift the bed and rug and ended up hurting his hand and bleeding. While I did tell your person who came to take the rug that he needs to get another person along to get the rug back in its place I still called to ensure its taken care off. The lady tells me that she cannot guarantee that there will be 2 people - so you expect Clients to do the work ?? She says Jacksonville office has 2 people and Orlando does not have - well then you should not do business in Orlando if you cannot hire people required to the work or you should not take rugs to clean at your place. I am not paying you to have my husband do the work !!!!

Best cleaning have had all slots gone