Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 2997 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 5, 2021 — Rated 9 out of 10 by J.L. Zerorez Orlando
What do you like about our products and services?

Best cleaning have had all slots gone

Report a concern   June 5, 2021 — Rated 10 out of 10 by R.B. Zerorez Orlando
What do you like about our products and services?

The grout cleaning was amazing

Report a concern   June 4, 2021 — Rated 10 out of 10 by G.S. Zerorez Orlando
What do you like about our products and services?

Great job!

Report a concern   June 3, 2021 — Rated 3 out of 10 by K.L. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

Floor is not clean enough. It’s not deep cleaning as we expected. Especially the stairs are not clean. We asked to redo, for the parts that were redone was cleaner than the part that’s not redone. But the rep was not quite willing to redo

Report a concern   June 3, 2021 — Rated 10 out of 10 by S.R. Zerorez Orlando
What do you like about our products and services?

First time user after loosing my carpet cleaner to COVID which killed his business. I was very happy with the results. He arrived on time was pleasant and cleaned my carpets to perfection and did it very quickly

Report a concern   June 2, 2021 — Rated 10 out of 10 by C.S. Zerorez Orlando
What do you like about our products and services?

Excellent customer service and very prompt professional service

Report a concern   May 31, 2021 — Rated 10 out of 10 by J.R. Zerorez Orlando
What do you like about our products and services?

flexibility in scheduling, competitive pricing, no upselling tactics.

Report a concern   May 28, 2021 — Rated 10 out of 10 by A.M. Zerorez Orlando
What do you like about our products and services?

Excellent service and product.....extremely professional!

Report a concern   May 27, 2021 — Rated 9 out of 10 by K.M. Zerorez Orlando
What do you like about our products and services?

Love the quick service and through inspection before starting.

Report a concern   May 27, 2021 — Rated 10 out of 10 by R.H. Zerorez Orlando
What do you like about our products and services?

Professional and courteous. They did an excellent job in all my rooms.
.

Report a concern   May 23, 2021 — Rated 10 out of 10 by A.N. Zerorez Orlando
What do you like about our products and services?

Spots were removed and carpet looks like new.

Report a concern   May 23, 2021 — Rated 10 out of 10 by M.F. Zerorez Orlando
What do you like about our products and services?

My carpet look great and feel cleaned. Drying time is quicker than expected. Technician was professional and friendly and knowledgeable with his job.

Report a concern   May 22, 2021 — Rated 10 out of 10 by N.S. Zerorez Orlando
What do you like about our products and services?

Amazing job cleaning the floors in our “new” house! We thought the tile was brown..turns out it was tan with 6yrs of grime and filth!

Report a concern   May 22, 2021 — Rated 10 out of 10 by T.M. Zerorez Orlando
What do you like about our products and services?

My floors looked better than expected and the service tech was friendly and informative.

Report a concern   May 22, 2021 — Rated 10 out of 10 by P.B. Zerorez Orlando
What do you like about our products and services?

Great cleaning, fantastic staff and love the carpet. Thanks!

Report a concern   May 21, 2021 — Rated 9 out of 10 by R.D. Zerorez Orlando
What do you like about our products and services?

Jimmy's communication was fantastic. Tenants appreciated his service.

Report a concern   May 21, 2021 — Rated 9 out of 10 by K.E. Zerorez Orlando
What do you like about our products and services?

*They kept you informed of the process via text message and email prior to appointment.

*Very professional while at the house. Explained the whole procedure on what they were doing.

*Reasonably priced.

*Better results than I actually thought possible on carpet that was original to the house (17 years).

*Should have called and had this done several years ago. Am planning on getting some upholstery done next.

Report a concern   May 21, 2021 — Rated 10 out of 10 by L.C. Zerorez Orlando
What do you like about our products and services?

Took care of everything needed quickly and they looked great!

Report a concern   May 20, 2021 — Rated 10 out of 10 by A.P. Zerorez Orlando
What do you like about our products and services?

You get the carpets cleaner than the other companies.

Report a concern   May 19, 2021 — Rated 10 out of 10 by A.B. Zerorez Orlando
What do you like about our products and services?

We had a great first experience with Zerorez! Our technician, Jimmy, was friendly and professional in his manner. He and the young man training with him were able to clean two white chairs we purchased at a yard sale to the point where they looked new! We will be using Zerorez again and highly recommend!

Report a concern   May 19, 2021 — Rated 10 out of 10 by F.C. Zerorez Orlando
What do you like about our products and services?

great service and couch looks like new again

Report a concern   May 19, 2021 — Rated 10 out of 10 by J.W. Zerorez Orlando
What do you like about our products and services?

Carpet came out looking very clean after having pets. Very professional service.

Report a concern   May 18, 2021 — Rated 10 out of 10 by R.D. Zerorez Orlando
What do you like about our products and services?

Service was great and cleanliness was fantastic.

Report a concern   May 15, 2021 — Rated 10 out of 10 by F.N. Zerorez Orlando
What do you like about our products and services?

My sofa was in need of a cleaning... The results are better than I expected... looks great!

Report a concern   May 15, 2021 — Rated 10 out of 10 by B.A. Zerorez Orlando
What do you like about our products and services?

explained what and how the carpets were going to be treated.
did a remarkable job on very tough old stains.
came at the appointed time with a notice 15 minutes before scheduled time

Report a concern   May 14, 2021 — Rated 10 out of 10 by T.M. Zerorez Orlando
What do you like about our products and services?

Job well done. Courteous and conscientious workman. Will use your company again.

Report a concern   May 14, 2021 — Rated 10 out of 10 by S.M. Zerorez Orlando
What do you like about our products and services?

I have used Zerorez on a number of occasions for my retail stores. They have done outstanding work and rescued carpet that was thought to have been stained. And they have done this for a reasonable price.

Report a concern   May 13, 2021 — Rated 10 out of 10 by S.C. Zerorez Orlando
What do you like about our products and services?

The service was excellent! Everything turned out beautiful! We would definitely use them again!

Report a concern   May 12, 2021 — Rated 10 out of 10 by S.C. Zerorez Orlando
What do you like about our products and services?

My technician Brad was on time, polite and thorough. He was able to get rid of a couple tough stains and was professional throughout the entire process.

Report a concern   May 12, 2021 — Rated 0 out of 10 by R.C. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

I just got off the phone with Sierra - your person took a rug and my husband had to help him lift the bed and rug and ended up hurting his hand and bleeding. While I did tell your person who came to take the rug that he needs to get another person along to get the rug back in its place I still called to ensure its taken care off. The lady tells me that she cannot guarantee that there will be 2 people - so you expect Clients to do the work ?? She says Jacksonville office has 2 people and Orlando does not have - well then you should not do business in Orlando if you cannot hire people required to the work or you should not take rugs to clean at your place. I am not paying you to have my husband do the work !!!!


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