Customer Testimonials
Great service & communication
Jason and Callum do not try to oversell.They also never promise something they can’t do.They try to solve a problem with minimal cost to customer,me.
Wonderful, honest customer service with no 'up selling' or pressure to buy on the spot. Thank you!!
Great service and great bikes !
Really appreciate the personal and friendly advice and service.
all good
Friendly!
Great service and communications. Nothing was a problem, discussed options clearly, work-shopped a solution and made it happen.
Friendly staff, timely work on bike servicing.
Very friendly, efficient service at a good price.
Great friendly service.
Good service
Personable and local
Friendly to deal with, good product knowledge and understands customers needs
Jason and his staff are attentive, friendly and informative at all times. I called Jason approximately 5 times during the process of choosing my daughters bike, researching and then cancelling our own bike orders, then ordering my daughters helmet.
I recently picked up her bike and helmet and was greeted with the friendly and supportive team Jason has at my bike shop. Not once did I sense frustration or shortness with my many queries during their busiest periods.
I will certainly be coming back to see Jason for my wife and my bikes later this year. L Last name removed
Friendly and helpful people. The service work is also fast and neat. 👍
Good product range, great service. Friendly team.
Helpful, friendly and freely offering sound advice
The staff were professional, friendly and very approachable especially the owner. The staff provided very good service and answered any questions I had in purchasing a new bike which in turn made my decision easy as to what bike I wanted. I would recommend My Bike Shop to anyone wanting a new bike.
Very helpful.
The reply to my email occurred first thing the next working day. Jason was very helpful in enabling the purchase over the phone.
To top it off, Jason delivered the bike to our house as we were stuck in covid isolation. This was such a huge help as we were trying to work out how to get the bike in time for our son’s birthday.
I can’t wait to visit the store with my son to choose some accessories.
Thank you very much.
Honest and reliable information and product knowlege. These guys wish to keep you cycling not keep you broke, a quality business and a pleasure to deal with. if i could have worked out how to change my score to a ten[10], completely satisfied, i would have, Thanks Jason and the Team from First name removed.
Service from Jason was excellent.
Friendly and helpful staff, great product
Good helpful advice and service.
The service from Jason was excellent gave good advise on the type of bikes to purchase and also was very helpful with shipping as well. I was very happy with the quality of bike supplied as well. Thanks Jason
Amazing service, excellent staff!
Great service by Jason and the team!
Friendly and professional and gave me exactly what I wanted after changing my mind.
Quality work
Nice Staff
Very helpful
And fair prices