Customer Testimonials
Great Quality the staff are very friendly and knowledgeable
Your people always treat us well and take care of our needs
Professional work and friendly service
Friendly and helpful
Everything
The first easiest dealership iv have ever went to. They communicated so clearly didn’t over run my credit answered every question I had. Nice conversation upbeat positive people. Wasn’t just tryin sell me any car. They listened and I drove off with an amazing deal. I won’t go anywhere els to buy a car.
I like to use genuine GM parts in my GMC.
Quality parts and service
Everything! Ol’ chuck makes it easy peasy.
Everyone o come into contact with is awesome polite and want to make sure you have what you need .
We really appreciate the professional level of courtesy and service at Don Franklin. They always review their findings and their recommendations for your service needs.
Service was great.All the service writers were on top of there work. Would recommend to anyone.
Staff is nice and friendly. Service is in and out and clean
Great customer service. Communicated well with the issue I had with my vehicle. Vehicle issue was “fixed” in a timely manner.
Great service and very friendly! I would definitely recommend them!
Products and customer service are 💯 the best hands down. These guys are the best
You folks are alwayss prompt, friendly, and efficient. I think you do an outstanding job.
Fast service, friendly staff, clean waiting area
Friendly staff and always willing to help in any situation!
Exemplary customer service.
Prompt. Friendly. Well done.
I like genuine GM parts. And I like certified technicians working on my vehicle. They always do a great job. Service Dept.is always very professional and prompt.
On time with job an staff is courtesy and professional in handling task
Fast service! Does a great job!
I like that y’all are fast n Curtis !! The only thing I don’t like is when I buy a vehicle from y’all on the Campbellsville lot like my F-150 and I have to take it to Columbia to the Don Franklin Ford dealership they look at me like I’m from a different planet!!
Friendly and respectful
Very friendly and courteous every time I’ve had my Jeep serviced or had any questions for them
Everything, we loved our jeep and hated trading it in but we got a camper and needed a bigger truck! Gary Lambert, Mr. Long and Jarod are terrific at what they do! They treated us with respect and were very knowledgeable in their field! We appreciate the Campbellsville team so much! They are an asset to our community!
Always nice and helpful
Staff is always friendly and the service is always done quickly. The waiting area is always clean and comfortable. Everything is explained if additional items or work is needed.