Customer Testimonials
Quality service, products and staff
Don Franklin as a brand has the best vehicle warranty in the business. I don’t have to fight for warranty claims Don Franklin recommends them. Don Franklin Campbellsvile is outstanding. They have the best people and the best service. I live in Nashville but I make the drive every time to Kentucky because I know I will be cared for. There’s allot of BS out there but Don Franklin keeps me on the road and I recommend them to anyone purchasing a car. I’ll never buy a vehicle anywhere else!
Excellent service
The service associate was great about accommodating me and getting me in. However, you need to fix the online booking system. This is the second time I have booked online and got a confirmation and showed up to be told I do not have an appointment. Happened in Bardstown previously as well. Figure it out or turn it off.
Great people providing great service
Fast service and very professional, all service personnel are always nice and helpful, that’s why I always recommend them to everyone
I like the service and how nice they are
Service was excellent. Labor prices seem to be higher than the standard.
As soon as we pulled in to the dealership we were already being approached by Jared Hollins who was quick to help us with anything we needed and was very kind and professional. The purchase process was quick and easy. Given the circumstances it took us to get the vehicle and our trouble with another dealership not informing us that the vehicle was not in fact sold after saying it was; the dealership gave us a deal on the vehicle which was much appreciated and really showed just how important customer service is to them. I would highly recommend Don Franklin of Campbellsville and would like to do business with this dealership on the future.
Quick and professional
Quick service
Efficiency and service
Fast and friendly. Love the communication.
Fast friendly service.
Good products professional services
Clean bldg
I like the service dept attention to detail
Fast and easy and very nice people
Cameron is the best service advisor. I was super thankful for him helping me charge my Tesla. While the machine didn’t work even after help, he said he would bring it to attention of the leadership to ensure it’s fixed to I can buy your red cyber truck.
Efficient and very nice
I think what like most is do feel like family.
They’re service dept
Excellent service
And parts dept.
The best!
Yes!
No question about DF being the best dealership to purchase and have vehicle maintenance.
Xxxx
First of all. I have always been a Chevrolet person so I just love your product.And second. I had the best sales consultant Amber Cardwell.She was so nice and explained everything just perfectly on the purchase of my 2025 Chevrolet Trailblazer which I just love.Thank you again.I highly recommend.
Very professional and friendly. Efficient work.
All my work is done in mannerly time. It's always done well. I have no problem getting in and out on time. When ever I have a problem with my truck they always get me in to check the problem out. That's what I like about the service department .
GM parts and customer service
I have, so far, been very satisfied with my vehicle and with the service department!