Customer Testimonials
Service department very helpful Blake and Gary are great
Friendly service and communication was great
Very good
I had a 1 o clock appointment they took me right in took care of my service.
and I was out in 45 min.
I like the extended warranty deal.
Friendly people and clean facility!
Greg Long and Don Franklin crew worked hard to find me a truck and get it to Campbellsville when the selections are limited right now. Everyone that I came in contact with or dealt with was super friendly and helpful.
Very competent friendly people. I did all my transaction on the phone. J Ramsey was above reproach. He is a honest man.
Top notch customer service.
Best service ever!
The service department is the best!!!
Knowledgeable and efficient
Gary and Blake always go above and beyond. They answer all my questions and make sure my vehicle is in tip top shape.
Even through COVID they were still open and they worked leaps and bounds to make sure I was completely satisfied with everything
Always excellent customer service
Friendly sales staff and warranty
The people at Don Franklin are the best the service is fast and done right. Thank you for fixing all my vehicle issues.
It was very simple to schedule a service for my car online & also get reminders for said service. The staff was kind & timely and got my services for my van finished quickly!
Prompt service- professionally handled
MR. lEE WAS ABSOLUTELY THE BEST CARE AND SERVICE PERSON I HAVE EVER SEEN IN A CAR DEALERSHIP I'M 100% SATISFIED!!
Jessa was extremely helpful and even came in on her day off to take care of me. Would definitely recommend shopping here.
You guys are great overall! so nice and caring of your customers.
GM IS THE BEST, owned for years and always will
The personal service you get at Don Franklin us fantastic. It is the same throught ever step of the purchase process and then later on if you need something.
Very friendly staff and the service is second to none!!!!
It was fast and on time
Not sure what was done to vehicle at this visit, no copy of service was given to me.
i love the style of the durango
Fast and prompt
The gentleman that answers the phone, makes my appointments and checks me in upon arrival has awesome customer service skills. He is always so nice and helpful.