Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   March 14, 2025 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast, friendly, honest and clean!!
Report a concern   March 14, 2025 — Rated 10 out of 10 by Kimberly Downing Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone was extremely friendly. It made my car buying experience very pleasant!
Report a concern   March 14, 2025 — Rated 10 out of 10 by Lisa Hiatt Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service and a very efficient service department!
Report a concern   March 14, 2025 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department has great services
Report a concern   March 14, 2025 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, friendly, clean and honest!!
Report a concern   March 14, 2025 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional, and did an excellent job. Thank you.
Report a concern   March 14, 2025 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

You are fast and friendly.
Report a concern   March 14, 2025 — Rated 10 out of 10 by M.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

They’re very friendly and their service is almost always quick.
Report a concern   March 14, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

My service appointment was very quick. Only took about an hour.
Report a concern   March 14, 2025 — Rated 10 out of 10 by T.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Straight up down to business. Do what ya say you’re going to do. 😊 Very Friendly an Not pushy.

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service
Report a concern   March 14, 2025 — Rated 9 out of 10 by R.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

I really like my 2019 KIA Sorento and the Don Franklin KIA service department has always provided great service. They are very good about answering any questions or concerns.

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I was glad to see a woman sales rep. One that knew the business of cars, not just a pretty face.

Report a concern   March 14, 2025 — Rated 10 out of 10 by Bradley Baker Don Franklin Somerset KIA Service
What do you like about our products and services?

Always very kind people when you show up to drop car off. Very professional also. Keeps you informed of its going to take longer than usual

Report a concern   March 14, 2025 — Rated 10 out of 10 by Lewis Jobson Don Franklin Somerset KIA Service
What do you like about our products and services?

Reasonable wait time comfortable waiting area
Report a concern   March 13, 2025 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very quick with answering questions and scheduling appointments. Very nice staff and very helpful!

Report a concern   March 13, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

You tell me how to contact you if I have any questions you always talk to me about what my car needs and very friendly.
Report a concern   March 13, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great
Report a concern   March 12, 2025 — Rated 10 out of 10 by Jean Gregory Don Franklin Somerset KIA Service
What do you like about our products and services?

Your workers are great, you do a thorough job. Very professional.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Alexis Mosher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Salesman Brandon was awesome about working with our budget and made us feel comfortable as first time car buyers.

Report a concern   March 12, 2025 — Rated 10 out of 10 by R.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service
Report a concern   March 12, 2025 — Rated 10 out of 10 by Cassandra Hoover Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly employees and so far my car has been great and the service is always awesome.

Report a concern   March 12, 2025 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courteous service

Report a concern   March 12, 2025 — Rated 10 out of 10 by Dallas Roberstson Don Franklin Somerset KIA Service
What do you like about our products and services?

Thank you for the Great customer service!
Report a concern   March 12, 2025 — Rated 10 out of 10 by L.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service

Report a concern   March 12, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and efficient staff. Took the time to work on the price of a vehicle with us.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Johnda Slone Don Franklin Somerset KIA Sales
What do you like about our products and services?

I was impressed with the entire operation. My sales rep, Cyndi, was very warm, personable and pleasant to work with. Buying a car can be stressful, but I found this to be a pleasant experience from start to finish.
Report a concern   March 11, 2025 — Rated 10 out of 10 by Jennifer Gibson Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and efficient service.
Report a concern   March 11, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is nice and willing to help! All of my questions were answered

Report a concern   March 11, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is so nice and willing to help! All of my questions were answered


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