Customer Testimonials
I think the service department is the best, the power train warranty is worth the effort to get the service work done be Franklin Motors service.
I worked with Blake Miller and his communication and promptness was second to none. The vehicle was just as described. Great experience all around!!
LANCE AND JASON WENT OUT OF THEIR WAY TO MAKE SURE EVERYTHING WAS PERFECT WITH MY PURCHASE. I COULDN'T HAVE ASKED FOR A BETTER EXPERIENCE AND BETTER SALESPEOPLE. THEY ARE THE BEST!!!!!!
Ease of scheduling & availability of appts; services provided in a timely manner.
People are really nine
Service was great everything I ask for and every question was answered. All very friendly.
We like to deal locally & GM is the best!
Fast courteous service
Genuine parts and we get 2 free maintenance services.
Everybody is really nice. Love my impala
Sales person very helpful and not too pushy.
You sell good cars
Friendly and helpful staff. Great customer service.
Very pleased with my service
Friendliness and accuracy
Great experience with Jordan Godsey. Will definitely buy again!
Jordan was the first sales man I have ever been able to actually deal with at any Don Franklin car lot . Bobby in finance was wonderful to work with as well!!!
Great vehicles and service staff.
Russell Springs location Service Dept does a great job
Paul and Brandon were both great to work with!
Customer service was awesome!
Fast courteous service
The customer service is unmatched! I always feel like I’m getting the best care possible for my vehicle.
Second time buying from Don Franklin Auto in Russell Springs, Ky. I wanted to buy from them because of being a local company and if I need service on vehicle I can get it done there and not have to run to other counties.Thank You to sales person, Blake Miller, for working with us to find right vehicle at right price and being so accommodating to help us complete the sale.
Very professional service department who got the job done.
I like the GMC/Chevy products look.
They do a great job every time we get anything done with our vehicle
The Russell Springs Don Franklin did a very good job with the all around effort of my purchase.
The service is top rate. The people are very pleasant and effective in what they do.

Awesome Service! Friendly customer service.