Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 27, 2020 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service.

Report a concern   October 27, 2020 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass worked had to find, as nearly as possible, what I was looking for.
Report a concern   October 26, 2020 — Rated 10 out of 10 by Henry Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and quick. The lobby is a good spot to get work done as well

Report a concern   October 26, 2020 — Rated 10 out of 10 by Susan Sturgill Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service from Hollin.
Report a concern   October 26, 2020 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service team is helpful and professional. They took in our vehicle at the last minute on a Saturday. Not only replacing the bad battery, but topping levels on fluids and adding air to our tires and a wash for free. Great work!
Report a concern   October 25, 2020 — Rated 9 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I score my 2016 Nissan Murano a "10" for design, function, ride, details. ********

I would absolutely recommend this vehicle to others.
Report a concern   October 23, 2020 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service and great deals will definitely recommend Don Franklin to family and friends.
Report a concern   October 23, 2020 — Rated 10 out of 10 by Kyle Flack Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service, well done. They were running behind so they gave me a free oil change :)
Report a concern   October 23, 2020 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Usually can get an appointment easily and very soon.
Report a concern   October 22, 2020 — Rated 10 out of 10 by Chester Carty Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Dependable

Report a concern   October 22, 2020 — Rated 10 out of 10 by G.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very friendly and professional. I drive an hour one way to get my oil changed because I am taken care of with no issues.
Report a concern   October 22, 2020 — Rated 10 out of 10 by Marva Eubanks Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The environment is safe and efficient! The staff was sanitizing all areas several times during the hour that I was waiting. Everyone is polite and attentive.
Report a concern   October 22, 2020 — Rated 10 out of 10 by Kathy Taylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very courteous as well as knowledgeable.
Report a concern   October 22, 2020 — Rated 10 out of 10 by Janice Birdwhistell Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great service department. I really enjoy working with John Berry in the lease department. He is easy to work with and always helpful. Have leased and bought several autos from him.
Report a concern   October 22, 2020 — Rated 10 out of 10 by Junior Mondie Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Availability, courtesy and services.

Report a concern   October 22, 2020 — Rated 10 out of 10 by B.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and timely service.
Report a concern   October 21, 2020 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast & friendly service!
Report a concern   October 21, 2020 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The female service agent was very helpful, honest and friendly.

Report a concern   October 21, 2020 — Rated 9 out of 10 by L.J. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I'm a big fan Nissan vehicles and also like how easy nissian vehicles are to Maintain. I got 2013 titan sv and have had to very little Maintenance work to my truck.... I just purchased a rogue sv awd like the space inside the vehicle.

Report a concern   October 20, 2020 — Rated 10 out of 10 by H.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenience

Report a concern   October 20, 2020 — Rated 10 out of 10 by Rebecca Pasley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Rogue sport! Bob Glass was very friendly and I couldn't have had a better car buying experience.

Report a concern   October 20, 2020 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Had the car I wanted in stock. And the features I wanted too. Thank you for taking care of me.

Report a concern   October 20, 2020 — Rated 9 out of 10 by J.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service reps are always very friendly.
Report a concern   October 20, 2020 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My wife and I love Nissan products for their design superiority, reliability, comfort and great looks.
Report a concern   October 20, 2020 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are professional!!
Report a concern   October 20, 2020 — Rated 10 out of 10 by Frank Walker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Well organized. Quick service.

Report a concern   October 20, 2020 — Rated 9 out of 10 by T.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ray was very helpful and professional as well as polite and considerate. He was very easy to work with.
Report a concern   October 20, 2020 — Rated 10 out of 10 by Bethany McClure Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always reliable. Excellent service.
Report a concern   October 20, 2020 — Rated 9 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Overall great
Report a concern   October 20, 2020 — Rated 10 out of 10 by X.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very good!

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