Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   November 4, 2020 — Rated 10 out of 10 by J.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service. Kept me updated on the service being conducted and the time involved.

Report a concern   November 4, 2020 — Rated 10 out of 10 by Anthony Davidson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron at Richmond Road Lexington is a great service representative. I am highly satisfied doing business with him, and he stands behind the work, and does the right thing for the customer.
Anthony Davidson
Lexington, KY
Report a concern   November 4, 2020 — Rated 10 out of 10 by Christina Pelly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great people. Great service

Report a concern   November 3, 2020 — Rated 10 out of 10 by E.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

People very nice

Report a concern   November 3, 2020 — Rated 10 out of 10 by Susan Griffith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and friendly service
Report a concern   November 3, 2020 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I thought Ron done very well working on my car.
Report a concern   November 3, 2020 — Rated 10 out of 10 by Christi Stumbo-Raynolds Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron, in the service department, is excellent with customer service

Report a concern   November 3, 2020 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Nissans are fantastic vehicles and everyone at DFA has been great to work with.
Report a concern   November 3, 2020 — Rated 10 out of 10 by Stephanie Neuling Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick, friendly and this time helped me out by going above and beyond call of duty. As soon as I got there my son was involved in an accident and you all had someone drive me down to seem to be with my son.
Report a concern   November 2, 2020 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great service . No pressure. Quick in and out. Explained the process. Friendly.

Report a concern   November 2, 2020 — Rated 10 out of 10 by L.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I loved how someone called me the next day to make sure my service was good, and it was great! Very quick and easy. I waited less than an hour.

Report a concern   November 2, 2020 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is always friendly and accommodating! They take good care of me.

Report a concern   November 2, 2020 — Rated 10 out of 10 by Susan Callen Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Once a Nissan owner, always a Nissan owner for me. They all feel the same and I find them comfortable, affordable and well laid out inside
Report a concern   November 2, 2020 — Rated 9 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service and work
Report a concern   November 2, 2020 — Rated 10 out of 10 by P.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

service is good!
Report a concern   October 30, 2020 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service
Report a concern   October 30, 2020 — Rated 10 out of 10 by K.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thanks!
Report a concern   October 30, 2020 — Rated 10 out of 10 by Y.F.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Services
Report a concern   October 30, 2020 — Rated 10 out of 10 by Glenn Novak Don Franklin Lexington Nissan - Service
What do you like about our products and services?

prompt service, friendly staff, competitive pricing for a dealer. The young lady who took care of me was wonderful! See you in 4K miles!
Report a concern   October 29, 2020 — Rated 10 out of 10 by Cristina Tema Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excelent service thankyou
Report a concern   October 29, 2020 — Rated 10 out of 10 by Leasa Spicer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always so professional and always friendly. I'm always treated like family! Service is always done in a timely manner. Highly recommend!!!
Report a concern   October 29, 2020 — Rated 10 out of 10 by Ovel Doyle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your Service Guy (Ron) is my favorite!—A nice, friendly guy who really knows how to treat customers well. And I love Nissan products. That's why my family has bought five cars there within the last 15 years.
Report a concern   October 29, 2020 — Rated 10 out of 10 by L.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

very clean and super nice people to deal with.
Report a concern   October 29, 2020 — Rated 10 out of 10 by V.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenient, affordable

Report a concern   October 29, 2020 — Rated 9 out of 10 by Rosemary Souleyrette Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service people are very nice. It was very disappointing that it took over 6 weeks to get the part my truck needed.

Report a concern   October 28, 2020 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Had great service. Everyone was super nice. I’m going bring cash back in let Nissan tint my car. Thank you for everything

Report a concern   October 28, 2020 — Rated 10 out of 10 by H.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have had good service with these vehicles

Report a concern   October 28, 2020 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No pressure sales.
Top notch service department

Report a concern   October 27, 2020 — Rated 10 out of 10 by David Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Repaired and serviced my Altima promptly. No problems here.
Report a concern   October 27, 2020 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You guys were so accommodating with the cars that you loaned me while the car was in the shop. No fault of your own that you had it for 3 months, but you took care of me. The only thing I would say, you did a 27 point inspection and when I drove it off the lot, my tires were low. It sat for 3 months waiting for parts, it should have been checked. I needed to get air in all 4 of the tires.

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