Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 21, 2024 — Rated 9 out of 10 by M.O. Don Franklin Ford - Service
What do you like about our products and services?

The ease of scheduling

Report a concern   May 15, 2024 — Rated 10 out of 10 by K.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Professional service.

Report a concern   May 13, 2024 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and fast

Report a concern   May 12, 2024 — Rated 10 out of 10 by G.P. Don Franklin Ford - Service
What do you like about our products and services?

Adam Capp is the man,great salesman and friend.
Service department is a great group of professional people. And I just like Ford products.
Keep up the good work!😎🇺🇸
Report a concern   May 11, 2024 — Rated 10 out of 10 by L.A. Don Franklin Ford - Service
What do you like about our products and services?

Excellent customer service
Report a concern   May 11, 2024 — Rated 10 out of 10 by Danny Hammonds Don Franklin Ford - Service
What do you like about our products and services?

Friendly people and good service

Report a concern   May 11, 2024 — Rated 10 out of 10 by Landon Wade Don Franklin Ford - Service
What do you like about our products and services?

Very very good dealership. I would recommend Don Franklin to anyone I know.

Report a concern   May 11, 2024 — Rated 10 out of 10 by Landon Wade Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Don Franklin offers the best customer service, the best deals as well. Wouldn’t do business anywhere else in the state of KY or the entire United States.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Jonathan Ellis Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone was so friendly and helpful!!!

Report a concern   May 9, 2024 — Rated 10 out of 10 by David Jones Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I have always been a Ford guy. Ford continues to improve the trucks which drives my enthusiasm! Don Franklin Ford offers a great insensitive with the warranty. The service is excellent and everyone treats us with respect. They are great!
Report a concern   May 8, 2024 — Rated 10 out of 10 by D.A. Don Franklin Ford - Service
What do you like about our products and services?

You feel like family there. Smart sales reps, knowledgeable.
Report a concern   May 8, 2024 — Rated 10 out of 10 by R.R. Don Franklin Ford - Service
What do you like about our products and services?

Every thing was really great and was satisfied

Report a concern   May 7, 2024 — Rated 10 out of 10 by James Lane Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Wasn't pushy an very straight to the point.

Report a concern   May 7, 2024 — Rated 10 out of 10 by S.Y. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The friendliness of the employees

Report a concern   April 30, 2024 — Rated 9 out of 10 by M.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Professional delivery of vehicle
Report a concern   April 30, 2024 — Rated 10 out of 10 by J.M. Don Franklin Ford - Service
What do you like about our products and services?

Service
Report a concern   April 30, 2024 — Rated 10 out of 10 by C.W. Don Franklin Ford - Service
What do you like about our products and services?

Getting appointments and service is simple and straightforward. Staff is always friendly and helpful.
Report a concern   April 30, 2024 — Rated 10 out of 10 by S.S. Don Franklin Ford - Service
What do you like about our products and services?

Ford
Report a concern   April 30, 2024 — Rated 10 out of 10 by F.L. Don Franklin Ford - Service
What do you like about our products and services?

Everything

Report a concern   April 23, 2024 — Rated 9 out of 10 by M.L. Don Franklin Ford - Service
What do you like about our products and services?

Professional delivery experience both condition of vehicle and personnel

Report a concern   April 23, 2024 — Rated 10 out of 10 by S.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service. Adam was a pleasure to deal with and was very responsive to my many questions.
Report a concern   April 23, 2024 — Rated 10 out of 10 by M.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very nice and customer service was great

Report a concern   April 22, 2024 — Rated 10 out of 10 by A.C. Don Franklin Ford - Service
What do you like about our products and services?

Very professional

Report a concern   April 18, 2024 — Rated 10 out of 10 by J.P. Don Franklin Ford - Service
What do you like about our products and services?

The staff is always courteous and looking out for my best interest.
Report a concern   April 17, 2024 — Rated 10 out of 10 by William Baker Don Franklin Ford - Service
What do you like about our products and services?

The interaction with Don Franklin salesman Adam Capps is reason I keep coming back. I like great deals and to be treated kindly. I’ve always loved Ford Vehicles and the technology that goes into them
Report a concern   April 17, 2024 — Rated 10 out of 10 by Adam Little Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross Schambon went above and beyond with helping find the right car that fit my needs, not pushy and has a genuine feel to guide in the right direction for what you’re looking for. Will recommend him to anybody!
Report a concern   April 11, 2024 — Rated 10 out of 10 by Stephanie Gimpel Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The employees are always kind and very helpful.

Report a concern   April 11, 2024 — Rated 10 out of 10 by J.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They work with you any way they can, don't pressure you and very knowledgeable sales associate and friendly.
Report a concern   April 10, 2024 — Rated 10 out of 10 by W.D. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

quality, pricing, sales staff, service
Report a concern   April 10, 2024 — Rated 10 out of 10 by B.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

No hassle


Privacy Policy