Customer Testimonials
Friendly and professional service
Quick service
They treat you like family when you are waiting, and they do their work in a timely manner. Very satisfied.
Seth is great to work with. Great service always.
they get you in on time, and doe a good job and are very nice
Exceptional service in all departments. Treated like family. Will highly recommend this dealership to family and friends.
I appreciate the Service Dept timeliness of making my appt. Keeping up with what needs to be completed based on the mileage above the regular oil change. Always friendly and courteous.
Don Franklin has a great service Dept. I have Ben getting my auto servicing there for 26 years I also buy a new auto there every year. Check them out.
Excellent service
Good service
Customer service is great
Was given an out the door price before going to dealership that didn't change when I arrived and was not pressured to add extra addons or extra warranties
Reliability
No problems. Service was done on time and in an excellent manner.
Service personnel were very professional and helpful.
The dealership in Burkesville, Kentucky is second to none. Terry and his team are very professional and courteous. Seth and the Service Department are Top Notch Mechanics. Very knowledgeable. Small Town personal dealership without the big city crowds or complications.
Thanks so much
Tod & Cozetta Legg
EVERYTHING
Competent
Very professional and speedy prompt service
Great service
They were very nice and quick
Seth Steele went over and beyond. I was stranded in a ditch. He called a tow truck for me and was so careful to protect my car and clean all the oil off when the oil filter was broken and leaked oil all over. I will always go to Don Franklin.
Couldn’t expect any better
They did a great job.
Seth goes above & beyond to make sure customers are satisfied! He works hard to get you worked in as soon as possible & is very knowledgeable.
Danny is a great worker. Knows what he is doing & does the job right!
They were very kind and courteous, and gave attention to what I needed
They took great care of me. It was under warranty.
Such a smooth buying process! From the sale, to the finance dept. Also, they have a great service dept.
Courteous, friendly and a good place to do business.
Great people and good service.