Customer Testimonials
Fast and friendly service
My first service on my 2022 Silverado went very quickly and efficiently. Staff was friendly.
Very easy to make an appointment and the service was completed in a timely manner.
I like that the purchase of a new car was easy and stress free. I also loved our salesman Jason Beavers!! He made the selection and purchase fun.
You are number 1 my family will always Don Franklin.
Friendly & Efficient!!!!
Everyone was great to work with
You guys have been handling my service for years. GREAT service ! And I just leased a truck from you. Could not have gotten a better deal ! Seth takes care of my service and Scotty hooked me up with a great lease !
always friendly, efficient and informative
Don Franklin Burksville have the best sales and service department of any dealership that I have ever delt with all my years driving Gm cars and trucks which has been about 55 years.
Friendly group of people and great service
Easy purchasing without the all day anxiety of dealing and haggling with high pressured sales consultants. An attentive manager that listened to my request of what type vehicle we desired. An awesome salesman coming in on his day off for us, and giving us all options and answers toward financing, etc, and a Ky car dealership experience done right the first time. A full tank of gas and a fresh oil change was icing on the cake for our honda van purchase as well... Thank you Don Franklin family for our new vehicle!
Friendly, casual, answer any question,... just comfortable to deal with.
Great service and great personnel!!!
Great customer service. Friendly associates.
Did good job. Helpful and friendly staff
Friendly staff, quick service times, quality work.
Your service manager is top of the line. Your service people always have done the job right.
Great customer service. Very friendly group of people
The service department is always friendly, courteous, willing to answer any of my questions I may have about my vehicle. And they do an excellent job.
The service we received is unbelievably the best. These people went way above and beyond what their job description required and I could never be so thankful!
Very professional & friendly.
Thank you,
First name removed
Brenda was great and easy to work with, we have found our place to buy vehicles from and will let everyone know. Thank you so much for all your help.
Friendly ,helpful good service
Service work was done on time as scheduled.
I always have a great experience with each and every person that I have any dealings with . They treat you like a member of the family.
I was early for my oil change appointment, and my service was when I arrived - no waiting.
Quickness in and out
Curtis Atchley was great to work with. The amount of inventory available was great. Lots of options to choose from. Everything was done in a timely manor and very accommodating to my schedule. We have no complains at all and will definitely work with Don Franklin Burkesville in the future.

Service department very informative. Got new tires for 2018 Equinox . Very knowledgeable about kind of tires and warranty. Thanks again for your kindness.