Customer Testimonials
Only second time using Don Franklin. New vehicle only 7,500 miles. First time was an oil change and tire rotation. Second time was for a recall. Very friendly staff.
You try to accommodate me when I need a car service.
Great service
great service
The service and the prices are very reasonable.
Great experience,
People were great, they didn't have the car I was looking for at the Burkesville location but they get it brought in from another location while I went to lunch. I think I got a very fair deal.
I recommend them highly.
Friendly staff, quick response
People were great. Friendly and knowledgeable
Virgin service very nice people to deal with
Nice, helpful people. Pleasant place to wait for my car to be serviced.
Friendly staff . Staff very knowledgeable. Got the vehicle I wanted quickly
Always had good experiences with this location. (Service and staff)
Everyone is very helpful and friendly. The process is made very simple and easy.
Great service, nice staff
Our salesperson was Brenda. She and all the staff at the Burkesville, Ky location provided exceptional service. Easiest car buying experience we’ve ever had. Would highly recommend Don Franklin and will return when we’re in need of vehicles.
Scotty my salesman
Great customer service!
No haggle no hours of waiting for the (big man) to ok it.
I felt I was dealing with someone who could make the decision.
Sales person, Brenda, was straightforward and found us exactly what we wanted. Never felt pressured.
Love my trailblazer. If needing another vehicle again will buy from this dealership. GREAT EXPERIENCE. Friendly people and was explained everything about my suv.
Friendly staff and excellent service
Great product and service!
Friendly and helpful staff. Quick service
Good people to know very helpful
I was sold on the salesman Curtis from the first time he helped me and because of Curtis and the fine job he does representing the dealership, I’ll never go anywhere else. I’m now 4 vehicles in and will only ever purchase from Curtis and Don Franklin.
Great guys Seth and Joseph in parts are a big help
I have done business with Don Franklin ever since it was bought from previous car lot and have bought over 5 vechicles from them and so far satisified..the service department has the best guy Seth ..
Excellent service and friendly professional staff!
Professional
Wonderful staff! Cannot say enough about how wonderful every experience at the Burkesville location has been for me and my family. Kind courteous and helpful with everything. Highly recommend Don Franklin of Burkesville to anyone looking for a new or used ride. Curtis and Josh are our go to guys but I am confident everyone there is great and will help you get you in the ride you want!
Great customer service in a timely manner