Customer Testimonials
Excellent product knowledge with value for money and good communication
Cyclescape Bendigo has been my go to store for many years now - Great team - very knowledgeable and on the ball !!
Ben, a massive thanks and appreciation to to you for yesterday which allowed me to keep on rolling !!
Keep up the great work and despite moving away I will endeavor to continue supporting your business whenever possible
Care and attention to the customer and excellent bike service.
Great honest service
Friendly, competent and explain things super well
great shop, and team, super quick turnaround on this visit....
Good lads, hot lads... especially Corey
Friendly and professional staff offering quality service and products. Thanks again Phil for serving my bike
Excellent service from Matt and the team.
Simply the best.
Good service, explained everything to me.
Friendly, caring about people who give advice to older riders. Staff are ready to give advice and are keen to be timely with advice.
The services & repairs I needed were easily booked in. The staff communicated with me about what repairs were needed & were really upfront & clear about cost.
Knowledgeable and engaging staff, quality products, reasonable range for a regional store
Great knowledge and understanding of what I wanted in a bike for my kids.
Great customer service.
Friendly prompt service
Great Customer Service and knowledgeable advice
Have a good range available that suits our needs.
I got exactly what I needed
Ben approached us in store and was more than happy to listen to what we were looking for - before making any assumptions. He knew the bike we were after and was able to elaborate on its features/reliability etc. Ben also checked to confirm we had the safest and most comfortable fit for our young guy and completed a pre purchase check of the bike prior to us leaving.
Emailed receipts.
For our purchase, the store had a great range and we felt as a bonus - all 3 colours for the bike we were looking at.
The store had a reassuring range of maintenance products and also security locks to fit our application.
A 6/8 week post purchase check - allows us the opportunity to let things bed in, stretch and move etc. kind of makes us feel that the store cares about how the products are going and want to make sure the bike will be in its best shape for ongoing safe riding.
Allways great service.
Great advice and technical information provided.
The products are built to last and the services are friendly, efficient and very accommodating. Prioritising out of town customers to ensure any service is done quickly, enabling a quick return to the customer and a prompt travel home.
Kept chasing an issue I had with chain slip until resolved, appreciated the time taken to find and fix the issue.
Good products and very good service - responsive & helpful.
The team at Cyclescape in Ballarat, communicate well, provide sound advice, quality service from a team of knowledgable bike enthusiasts.
Helpful and very efficient. Good quality products
Great staff and great service
Customer service is excellent in both your stores - Ballarat and Bendigo. Thank you.
You went out of your way to help me with the drive chain issues on my low end eBike. Thanks to Ben and Trevor for the effort you made and for keeping to your quoted price. Cheers First name removed.