Customer Testimonials
The team were friendly and knowledgeable about the products. Helpful in finding the bike that suited us best.
Matt went above and beyond to go to Melbourne to pick up a bike we had ordered for our sons Birthday
Cannot Thank him enough for making sure we had it in time
Great products. Helpful staff.
Very professional and helpfull
No fuss and friendly as usual
Products are great and the service has always been great
Good advice and excellent service
🚴♂️ Just rolled out of Cyclescape Ballarat feeling like a pro!
Picked up a spare tyre & brake pads – because flats and sudden stops are no joke!
Service? 💯 Smooth, fast, and friendly – they didn’t let me down (unlike a flat tyre 😉).
If you want stress-free spins and perfect stops, hit up Cyclescape!
#Ballarat #Cyclescape #BikeLife #RideReady #FlatOutAwesome #BrakeItTillYouMakeIt 🚲✨
Trek bikes are the best, I have 2, my wife one, and I pay have of all Trek bikes that are bought for our grandchildren.Great service by Matt from Cyclescape in Ballarat and Simon at Hendrys in Geelong
I can always talk with Phil
Very professional and knowledgeable service . They spent a heap of time getting my bike set - up and kit sorted. Great experience!
Professional, knowledgeable and friendly service. If they don't have something in stock, they get it in quickly.
Great service as always
Always find the services, support and advice very helpful. Staff always willing to spend and take the time and very patient with the young people I bring in with me to look for the perfect fit or item for them.
Ben and team couldn’t be more helpful if they tried. Very grateful.
A1 service. Ben and the team are customer focussed and provide a very high quality service.
Excellent service! Repaired a puncture on my sons bike and also fixed multiple other issues within a short time frame and very reasonably priced.
Clear communication, friendly service
Have been coming here since my child was 3 and we wouldn’t go anywhere else. Relaxed, knowledgeable and very helpful staff that go above and beyond. Great products. Easy and pleasant transactions. Highly recommended
Excellent customer service.
Good range and very helpful.
Efficient and helpful service
Great service and they know what they are talking about.
Excellent workmanship and knowledge
absolutely amazing customer service, Matt and the whole team really are your local experts!
Such a high quality product and excellent support that follows. Could not be more impressed
The service was welcoming and incredible
Super knowledgeable and gave me all the information I could possible want and more
Great range of bikes for all types of riding. Customers service was excellent - very knowledgeable and super helpful. They were able to customise the bike’s specs to achieve the perfect set up that I was after.
Incredible service, friendly and helpful staff that go above and beyond to help you out

Friendly staff, good advice.
Plenty of stock