Customer Testimonials
Paul was extremely helpful and patient. Great place to find a bike. Added bonus, they actually had inventory!
Very good service without any pressure to purchase.
Very knowledgeable on the products they sell
I like that the sales people never talk down to you or act like their recommendation/preference is the only way. Seems like there is always someone who is willing and available to help, check stock, check another store. Just cool helpful folks.
Very good products and great service. Thank you!
Good customer service
Amazing service! We recently dropped off our bikes for their first tune up. The employee was very courteous, knowledgeable, and personable.
Very helpful and informative.
The people at Freewheel are always helpful and have provided great sales followed by exceptional service.
good in-stock selection. Friendly staff
Helpful, pleasant and knowledgeable staff!
The service from Mike and Troy and the sales guys in Woodbury is the best. I get exactly what I need and I get great advice.
Name removed
Great service, friendly people. The maintainance of my bike was smooth and fast, took only 3-4 days
Great customer service, expertise & access to parts
convenient and decent pricing
So far you have products available that others do not
Great service and great team.
The fellas at the Woodbury store are all Jedi Masters!! Especially Magic Mike. Amazing crew, thanks for always providing excellent service and finding the hardest to find items.
The staff was friendly and helpful. They had exactly what I needed in stock!
Extremely fast and helpful service for an out-of-state order. Received the next day!
The 20 percent off club
Like the fact you can use the website to see what is in stock.
Very satisfied with service.
Excellent trait service. Mike is great
Friendly and knowledgable people, good selection, and love the Fanatics program!
Excellent service
Fast turnaround and super friendly and knowledgeable techs
Knowledgeable, friendly & local
Nice people
Friendly staff. Willing to chat for a few minutes while in the store.

I walked in the door and saw a bike all ready to test drive. The person (Paul) who waited on me was very nice and very knowledgeable. He let me ride the bike outside and answered all my questions. He helped me fit the bike into the car and I was off with my new bike in 30 minutes.