Customer Testimonials
The staff I dealt with were very helpful. I was quite impressed
We received excellent service when we purchased our snow shoes the other day. Crsig was friendly and informative. It was a pleasure. I’ll be back!
Helpful advice and no upselling!
Always helpful and have the products we are looking for.
Your staff are always so helpful and friendly and i always love to come to the store to buy stuff for year round activiites. I am never disappointed.
Very knowledgeable staff was a great help!
Good stuff..great staff. We're lucky to have you in Peterborough.
Thanks, Rob Last name removed.
1. You answer your phones
2. In my experience with Kieran on the phone, he was constructive and responsive. He could not be there the next day to fix me up, so he pre-arranged with Brayden to assist me with my skate ski package purchase.
3. Brayden was fantastic - knowledgeable, helpful and taking the initiative.
I have already recommended your shop to at least three people, prior to receiving this survey.
I also liked the number of staff available on the floor to answer questions.
You guys are doing great and I can assure you I will be back.
Name removed
Awesome
Wonderful, knowledgeable, friendly service.
Great service - knowledgeable, efficient and personable.
Genuinely assist with finding the best fit and explaining the quality of the various products and helping a person make an informed decision. Thank you for great knowledgeable service.
First name removed M
Well, have not received the product yet but service and sales people were extremely friendly and helpful. I will be back.
Outstanding customer service from the moment I entered the store. Brayden and the boys made sure I got the right set of skis. No hassles exchanging one pair that didn't work out. Excellent service from Callum in the shop. A free hotwax demo helped me pick out the products I need to look after my new skis.
Super helpful staff. So exciting to see lots of products that I didn't know were available in Peterborough. I will be back!
Quality in not just products, but the people who sell and service them.
I have been a fan of Wild Rock Outfitters since your little store on George St.
You carry great products and I always find something for me, my family or my Europeans friends when I desire. And your wonderful and knowledgeable staff is always helpful. Thank you.
Great store, nice folks. Thank you!
Great selection and knowledgeable staff
Great selection
Good quality and the staff are amazing. All are knowledgeable or go get someone who does. Staff very personable, helpful but not hovering.
Order was a price and filled/delivered quickly. Thanks!
Staff were very attentive, friendly, and helpful to my needs. Store had a wide variety of outdoor products at a fair price.
I have been shipping at this store since 1995. The employees are very helpful and knowledgeable. I have bought mountain and road bikes, xcountry skis, lots of clothing, over the years. This recent purchase was xcountry skate boots. Sean F helped me. He was so great. I didn’t know what I needed.
Great variet
Scott took time to do a very detailed bike fit for me when I was having knee issues. He fixed a few things to help on my bike. He even provided a list of exercises that could help with my issues and then relayed all of the session to my physiotherapist. He is indeed very knowledgeable and went above and beyond for me ! Thanks Scott !
Great store; great staff!
I was trying to replace a pair of boots so old we could no longer determine the size. Wild Rock staff worked patiently with me and through trial and error, we were able to determine the right size and the right boot for me.
great quality products, helpful staff, not pushy sales people....love it! Worth the drive from Lindsay!
very friendly staff. Alex was great . He knew his stuff and took the time to explain as we went along
Everything the products are great and you stand behind them and the service associated with everything you sell is what has made me a lifelong customer and advocate for the store keep up the great work