Member Testimonials
It’s a safe and friendly environment for family.
I have been very pleased with our swim lesson experiences lately. I didn't love the "parent and me" versions we did when she was younger, as I felt the classes were too large, and the instructor didn't give enough feedback, I always felt confused about what we were supposed to be doing. But the lessons with Miss Maddie have been excellent, and my daughter absolutely loves coming!
The instructor is very patient and kind to my daughter. She's incredibly competent and encourages confidence.
Everything!!!
Having visited several other Ys in the metro area, I’ve decided that the New Albany Y is my favorite. I enjoy the conversing with other patrons and the staff at New Albany Y. The therapy pool is my reward for working out.
Great people and lots packed in to a small footprint.
The staff
The group leaders and friends I have made.
The instructors are friendly and great at their jobs. The facility is clean. My child is making great progress with swim lessons. Thanks !
Maddie is wonderful with Carson. Carson has autism and she is very patient and understanding with him
The swim lessons have been so great for our 2 year old. Ms. Donna is wonderful! We have really enjoyed the class and he’s gained great confidence!
The cleanliness, equipment choices, classes, staff, and other members.
Availability and variety of equipment
I like the variety of fitness equipment and options, love the walking track and the exceptional cleanliness of the facility. Also, the staff are outstandingly welcoming, helpful, encouraging and supportive.
Clean
Hot pool
There are a lot of classes, and the facilities are quite clean. My biggest complaint is the cost, as it's quite expensive for my family.
Friendliness!
They coordinate their schedules with the school corporation and offer care on snow days
I love all the friendly staff; the beautiful well-maintained facility; the class offerings; the equipment and amenities. Just love this Y.
Convenient location, clean, friendly staff, great variety of classes and helpful.
There’s nothing I don’t like about!!!
The staff are personable and helpful. The facilities are well maintained and the atmosphere is calm and relaxing.
Love the sauna and the atmosphere
All of it!
Variety and extremely helpful and caring
Deep water classes. Tonya Familton is amazing and fun. She really cares about all her ‘peeps’ and it shows.
The comfortable, friendly atmosphere. Everyone is encouraging and kind!
Clean , and great instructors
I love the therapy pool and I am very happy for the extended hours. It fits in my schedule now that it's open from 8-8 most days.

Safe, family environment. The help I get with exercising, toning etc. is amazing. YMCA is my family's village, I love this favolity.