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Average rating: 9.3 out of 10 based on 3763 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 5, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and they clearly go over what necessary and the price, so I can assess my own needs and financial abilities.

Report a concern   August 4, 2025 — Rated 9 out of 10 by A.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast service with quality outcome

Report a concern   August 4, 2025 — Rated 10 out of 10 by W.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Stopped by Jiffy Lube for a quick oil change and was really impressed with the experience. The staff was friendly, professional, and didn’t try to upsell me on things I didn’t need. They walked me through what they were doing and even checked my fluids and tire pressure. I was in and out in under 30 minutes, which is exactly what I was hoping for. The waiting area was clean, and the whole process felt efficient and trustworthy. Highly recommend if you’re looking for a quick and reliable oil change.

Report a concern   August 4, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick, efficient and SUPERB customer service.

Report a concern   August 4, 2025 — Rated 9 out of 10 by M.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast service.... although I waited longer to pay for my service. After my oil change was done

Report a concern   August 4, 2025 — Rated 8 out of 10 by B.L. Jiffy Lube of Millersville
What could we do to improve?

Overall, I was very pleased with the service. The team was very busy with several cars, so it took a while.

Report a concern   August 3, 2025 — Rated 10 out of 10 by L.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They get you in and out. It's very convenient.

Report a concern   August 3, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Severn
What did you like about your recent visit?

Awesome customer service
Explained the services that were offered

Report a concern   August 2, 2025 — Rated 9 out of 10 by J.O. Jiffy Lube of Severn
What did you like about your recent visit?

Service was efficient and friendly

Report a concern   August 2, 2025 — Rated 10 out of 10 by W.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Personal is very friendly. They have you in and out in good timely manner.

Report a concern   August 2, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and easy transaction.

Report a concern   August 2, 2025 — Rated 10 out of 10 by L.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Was very pleased did what they say in and out 15 min. Everyone was polite and very helpful!

Report a concern   August 2, 2025 — Rated 10 out of 10 by T.B. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent customer service, speed and ease of service. Absolutely recommend.

Report a concern   August 2, 2025 — Rated 10 out of 10 by L.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Prompt friendly service

Report a concern   August 2, 2025 — Rated 10 out of 10 by W.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The employees were polite, thorough, efficient, and very professional. They cross their T’s and dot their I’s. Was very satisfied with the work they do. Better than most Jiffy Lubes in other locations.

Report a concern   August 1, 2025 — Rated 9 out of 10 by M.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Good service

Report a concern   August 1, 2025 — Rated 10 out of 10 by G.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly professional services very knowledgeable and curious

Report a concern   August 1, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Honest, fast diagnosis and repair. I had 2 places tell me I needed to replace brakes and rotors , just needed a brake fluid change and a cleaning. Even if I did need brakes they were going to charge me 1/2 the price of the other places I visited.
Great customer service

Report a concern   August 1, 2025 — Rated 8 out of 10 by B.O. Jiffy Lube of Glen Burnie
What could we do to improve?

The overturn of employees

Report a concern   August 1, 2025 — Rated 10 out of 10 by S.C. Jiffy Lube of Millersville
What did you like about your recent visit?

very kindness

Report a concern   July 31, 2025 — Rated 10 out of 10 by L.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and efficient

Report a concern   July 30, 2025 — Rated 10 out of 10 by R.G. Jiffy Lube of Severn
What did you like about your recent visit?

Quick. Great service

Report a concern   July 30, 2025 — Rated 10 out of 10 by D.P. Jiffy Lube of Severn
What did you like about your recent visit?

Great service

Report a concern   July 30, 2025 — Rated 10 out of 10 by L.O. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly, helpful, patient with my questions and always provides an answer. I can go elsewhere that is cheaper but the convenience, quality, and care provided by this Jiffy Lube keeps me coming back.

Report a concern   July 29, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, as always. Top notch professional service. Extremely polite staff.

Report a concern   July 29, 2025 — Rated 10 out of 10 by R.R. Jiffy Lube of Severn
What did you like about your recent visit?

Accurate, timely and VERY friendly.

Report a concern   July 28, 2025 — Rated 10 out of 10 by M.V.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Speedy and friendly. Been coming to Jiffy Lube for decades. Known Lou for forever.

Report a concern   July 28, 2025 — Rated 10 out of 10 by B.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was pleasant and welcoming!

Report a concern   July 28, 2025 — Rated 10 out of 10 by B.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service !!!
The crew is on it !!!

Report a concern   July 28, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

I liked everything. The customer service is always excellent.


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