based on 3562 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Every single person is nice
Cost is too high.
Friendly fast and knowledgeable
Courteous staff. Despite a number of customers, they managed to complete my service within an hour. Loved the ability to charge my cell phone while I waited.
Did not take long, friendly and helpful staff. 10/10 stars for the visit
Prompt courteous service! Very competent employees!!
Great. Very professional and courteous.
They are fast and work well with my fleet management, almost always under a half hour unless there's a big line, this time I got in and think I was outta there in 20 minutes or less
They were polite, professional and got the work done quickly.
The service and politeness of staff
Great speedy service
Staff was very polite and attentive to my needs that day.. Also, the process was completed in a timely manner.
Fast.
Initially I was happy with the service especially when I was given a small discount after being informed that the discount coupon I had from JiffyLube.com was not valid because the site was not part of a specific franchise. The issue arose when I began to hear an atypical noise under my car soon after leaving the site, I had to return later same day after I checked up online why the noise would be there to have the shield reattached to the car which apparently was not properly attached after the oil change. No-one apolagized for not reattaching the shield properly after the oil change and acted as if this is a normal reason to come back. Email me at Email address removed
Straight to the point, very informative, and quick.
I don’t need an email, phone call, a refund, or a coupon. An easy fix would be to take a deep breath, slow down a tad, and focus on accuracy.
If you’re going to offer to fix something extra, please take the time to do it right the first time. The tire rotation was done right. The rear wiper did need to be changed. I get that Jiffy Lube was about quick service. I would’ve been fine if y’all took an extra 5 minutes to make sure that the wiper blade was the right size.
It was quick
Staff was quick and communicative. Watched them deal with a very nasty customer and they handled it better than I or any of the other people in the waiting room would have. Mike (hope I got that right) was amazing.
Felt expensive for what it is, but on the other hand it got done in about 1.5 hours. 10/10, this is the only jiffy lube I come to now.
Convenient and reasonable
Great customer service
The team provided options with the oil change, and provided friendly customer service.
Did everything thing asked and no hassle. In and out in a timely matter.
Very Friendly
nothig
All staff members are very friendly and accurate with speed . Which adds adds up to quality. Thanks
Friendly, informative, fast, no appointment needed
Good work
Quick service
Very quickly and very polite employees