Blauvelt

Average rating: 9.1 out of 10 based on 3708 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 24, 2024 — Rated 10 out of 10 by E.D. Jiffy Lube of Beltsville
What did you like about your recent visit?

Awesome customer service . The tech/ service writers are proactive , quick and willing to go the extra miles to meet the customers needs . I ‘m impressed ..

Report a concern   August 24, 2024 — Rated 10 out of 10 by G.M. Jiffy Lube of Beltsville
What did you like about your recent visit?

This location is the only location I go to. Employees are always courteous and make you feel like they care.

Report a concern   August 24, 2024 — Rated 9 out of 10 by E.K. Oxon Hill Jiffy Lube
What did you like about your recent visit?

team was friendly and service was quick

Report a concern   August 24, 2024 — Rated 10 out of 10 by B.Y. Jiffy Lube of Pikesville
What did you like about your recent visit?

Quality of Service, customer focus, reliability

Report a concern   August 24, 2024 — Rated 10 out of 10 by V.B. Jiffy Lube of Laurel
What did you like about your recent visit?

Great customer service

Report a concern   August 24, 2024 — Rated 10 out of 10 by C.C. Jiffy Lube of Dundalk
What did you like about your recent visit?

Everything

Report a concern   August 24, 2024 — Rated 5 out of 10 by D.W. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Car started leaking oil sometime after I had oil changes last week. Just noticed a puddle under the car last night. I had to leave town this morning but will need to take it back to jiffy lube as soon as I return.

Report a concern   August 24, 2024 — Rated 8 out of 10 by S.K. Jiffy Lube of Johnstown
What could we do to improve?

Put the right amount of oil in the 2014 GMC SIERRA 1500 SLT. It takes 8.3 quarts, not 6!

Report a concern   August 24, 2024 — Rated 10 out of 10 by T.F. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick and responsive service.

Report a concern   August 24, 2024 — Rated 10 out of 10 by J.B. Clarksville Jiffy Lube
What did you like about your recent visit?

Good coffee in waiting room. Usual excellent service of my cars.

Report a concern   August 24, 2024 — Rated 10 out of 10 by A.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very thorough and personable.

Report a concern   August 24, 2024 — Rated 8 out of 10 by A.S. Jiffy Lube of Dundalk
What could we do to improve?

Lower the prices a bit, the same materials run around $60 at Advance.

Report a concern   August 24, 2024 — Rated 10 out of 10 by G.K. Jiffy Lube of Johnstown
What did you like about your recent visit?

Very friendly staff. Very quick service. Even at 9 am

Report a concern   August 23, 2024 — Rated 4 out of 10 by A.H. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

You try to sell too much. I only wanted an oil change and not to be harassed to make other purchases.

Report a concern   August 23, 2024 — Rated 10 out of 10 by T.O. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Competency and friendly

Report a concern   August 23, 2024 — Rated 10 out of 10 by T.J. Jiffy Lube of Laurel
What did you like about your recent visit?

I receive excellent service. From when I arrive until I left. The air was cool, magazine available to read, time was efficient for the job. I left with a smile and a reminder to come back if needed. Customer service was pleasant and they even smiled.

Report a concern   August 23, 2024 — Rated 0 out of 10 by P.S. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Engine cover was not put on properly, I ask them just to do a oil change Nothing else, they pull my air filter out Sliding my engine cover all around the engine.Not telling what could had happened to my car. I didn't ask them to Vacuum my car out.

Report a concern   August 23, 2024 — Rated 10 out of 10 by C.S. Jiffy Lube of Beltsville
What did you like about your recent visit?

Great customer service/fast service.

Report a concern   August 23, 2024 — Rated 10 out of 10 by K.S. Jiffy Lube of Johnstown
What did you like about your recent visit?

Everything … kindness … friendly and knowledgeable

Report a concern   August 23, 2024 — Rated 0 out of 10 by T.E. Clarksville Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

My tire was completely flat after I got home and parked for a few hours, the cap on the tire was left off.

Report a concern   August 23, 2024 — Rated 10 out of 10 by R.M. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Great customer service!

Report a concern   August 22, 2024 — Rated 2 out of 10 by T.R. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Did not reset or reprogram dashboard monitors and only vacuum driver side...dissapointed

Report a concern   August 22, 2024 — Rated 10 out of 10 by L.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The friendly associates and helpful information

Report a concern   August 22, 2024 — Rated 9 out of 10 by R.M. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Quick service, polite employees

Report a concern   August 22, 2024 — Rated 10 out of 10 by U.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Service was completed quickly and efficiently

Report a concern   August 22, 2024 — Rated 10 out of 10 by E.L. Jiffy Lube of Annapolis
What did you like about your recent visit?

Service quick and easy

Report a concern   August 22, 2024 — Rated 10 out of 10 by H.K. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Professionalism

Report a concern   August 22, 2024 — Rated 10 out of 10 by A.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very helpful and went out her way to find a piece for me even though hey didn’t have to ! And got my car fixed within a hour or two! Thank you guys

Report a concern   August 22, 2024 — Rated 10 out of 10 by S.W. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Great employees
They are nice, quick and efficient

Report a concern   August 21, 2024 — Rated 10 out of 10 by L.J. Jiffy Lube of Owings Mills
What did you like about your recent visit?

I'm always met with courteous staff who made each visit pleasant and efficient


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