based on 5046 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick service and friendly associates.
Great service 👏 👍 friendly 👏
Was my first time. will be going back again
fast friendly service
was ok. should only go for one thing at a time or two to three hours before they are done.
People
quick and easy
Speed was good . over priced on your filters air or cabin...don't remember.
Everything
Everyone is so pleasant & fast
Good service
Everything was fine
Very knowledgeable about the services provided. The intake was fast and my vehicle was ready under 45 mins. Great 😌. They also let you know what services you may need in the future. Price isn't the cheapest in the area however.
Very professional
Rob was very professional and welcoming. The service was great
I'm suspicious that I was misled into paying for things I didn't need. For example, the receipt for services indicated that they added windshield wiper fluid to my car - that would be impossible because I had overfilled my windshield fluid reservoir right before my appointment. Also - in 40 years of driving, I've literally never been told that I had "no oil" in my car before, yet the lady right before me and I were both told there was "no oil" in our cars, and we were asked about buying a $40 additive to "protect the engine because you've been driving around without any oil". I would have believed them if they'd shown me the oil dipstick, but they didn't. The car was not vacuumed, the windows were not washed. I paid nearly $300 for "an oil change" and I left feeling like a sucker. I won't be back.
Techs were professionals in attending to customers and explaining what needs to be done and everything done was on time
The professionalism,
explanations of everything done, or needs to be preform.
Fast convenient
The mechanics were courteous respectful knowledgeable and efficient.
Great friendly staff!!
Fast, Knowledgable, Customer Friendly
Service and ease of walk in
The service was quick and the people were very friendly.
Service was fast and efficient. I usually change my own oil and filters so only detriment for me was the additional cost beyond doing it myself.
Great customer service!!!
The employees were warm and friendly. They attended to my needs and I was out in a timely fashion. Kudos for a speedy job well done.
The JL staff and workers were very helpful to me by going through the range of options while having my oil changed. I appreciate their patience and attentiveness. Go JL crew.
Quick - in and out in about 15 minutes
Atención en español
Fast and efficient.Everyone always nice.