Customer Testimonials

Amazing service during Covid restrictions!! Very helpful, patient & got the service done timely.

Very friendly service

I've always had great service from Landry's. Friendly salespeople always willing to help.

Very please with staff.

Fast, knowledgeable and friendly. Service is always well done and informative. Prices are competitive. Love the staff.

Your employee (female) was extremely helpful. Our grandson will love his new bike!

Your people are the best, hands down. Your hours are very convenient for folks who work in Boston, turn around time was fast. I look forward to years of service for me and my family.

Always helpful and knowledgeable. Hannah and Aaron are great. The only bike shop I use!

From my first phone call service was outstanding. I bought 2 bike and a buggy for the back of the bike. Everything was perfect. Thank you Landry Bike and staff. Great job!!

The staff at Landry's Bicycles is the BEST!!! They are so patient with me when I was selecting a bike; based on my past experience riding a bike and what I want to do with my bike. A bike for exercise and activity vs a higher level of riding.

My schedule did not permit me to pick up my bike; ( I work as a nurse at hospital with many COVID patients). Everyone was very understanding; and reassured me that the bike was safe with them.

When I am shopping for any equipment or clothing; a person will ask if I need help. Then I am left alone so I can make my own decision with out a pressure; although someone was always available to answer questions. I am never sold anything that I later thought was not what I wanted.

They carry product for your average bike enthusiast to your top of the line bike athletes. Their staff is great, knowledgeable , and friendly.

The staff is always awesome to work with.

Dan went above and beyond to get us the bike that we were interested in within our budget. When we picked it up he made sure the sag and seat height were good and installed new mod pedals. He was great at communicating with us about this bike.

Great repair.
Aaron Daigke is the best

Always great service! Everything was easy to do as well, and I'm glad you are taking the covid precautions so seriously.

Knowledgeable, friendly, helpful staff. Great product.

You have very high quality products but even more impressive is the customer service. Everyone is very knowledgeable and i never feel pressured to buy anything. I feel like i am given all of the information I need to make the right choices. The expertise is what keeps me coming back

Love the E bike I got at Landry’s in Norwood, MA!!! Well worth the price!!! Plus, the service at is above & beyond! So, so glad I deal with them!

Top notch bike shop! Great service - I bought my first bike at Landry’s 40 years ago - still a loyal customer!

The knowledge and friendliness of the staff

Many bicycle shops all offer similar products but I appreciate the patience and knowledge of the staff. Especially their willingness to hold a bike till Christmas because I had no space in my garage to hide it.

Throughout all of my experiences, every member of the team is friendly, courteous and very knowledgeable.

I purchased my bike after researching bikes on the internet. When I arrived at the store I knew what I was looking to buy. Due to the Covid restrictions I had to wait outside for assistance however a representative shortly came outside to ask what I needed. Much to my surprise she was able to locate the exact bike I wanted including the accessories.

Always do a thorough job. Very knowledgeable and friendly

Love that this local business is right in our backyard! The staff member fitted my new spin shoes for a custom fit. Super high quality stuff!

Historically fantastic and personal customer service! I've done business with the Norwood location for many years and with many products, each of which has been personalized accurate and adaptive.

Aaron was extremely helpful, patient, and communicative during the process of purchasing my new e-bike. He was also knowledgeable and helpful when we picked up the bike. Kudos for a job well done in representing Landry’s in Norwood!

Seemed to be confusion at the pickup. I was ready to text my name to the phone number noted on the door, but an employee outside took my name. That lead to a slight delay in receiving the actual product but other than the delay, no issues.

The gentleman who greeted us really extended himself in trying to help us with our bicycle. We ended up having to leave it because it needed a part that had to be ordered. We got our bike back fixed within the timeframe promised. We are very pleased with our entire experience.

The whole experience was great.. we liked working with Hannah. we bough a bike for my son and my wife was so happy with the service she bought a bike as well

I order a Santa Cruz with Hannah from the Norwood store. The bike was delivered ahead of the estimated delivery date despite dealing with covid times Santa Cruz wildfires and some changes to the bike. Thanks for the great service