Customer Testimonials

You listen.
You are proactive on finding a solution as if it were your bike.
You communicate well.
You are all very nice people.
Love doing business with you and recommending Landry’s whenever I can.

Efficient service. Excellent follow-up. Knowledgeable and friendly (not true in all bike shops) staff. Good merchandise

I worked with Dan and he was extremely helpful. I haven't ridden a bike in a long time and help direct me to a bike that would match me. Everyone there was extremely helpful. I dealt with others getting things added to my bike as well and not one person I spoke to wasn't helpful. I would highly recommended them to other people.

Thanks,
Liz

It was so easy to drop off my Burly child stroller (attaches to my bike or can be used as stroller). The stroller was ready for pick up the next day. The cost for a new tire and labor was reasonable.

Employees are knowledgeable, pleasant and look like there having fun , selling fun.

The service is excellent especially the mechanics - but the prices for service and products can be high.

Knowledgeable. Very helpful. Timely. PJ and Aaron...rock stars. Entire ground of 30+ are fans

Customer service is outstanding.

Friendly, understanding staff :)

Knowledgeable mechanics

I love the Trek Verve 1 I just bought. A great bike to ride!

High quality products

Landry’s had amazing reviews on Google, and those reviews did not disappoint. They had an easy way to text when you arrived. If occupancy was low enough, they texted you to come on in. I got my road bike tuned up and handlebars redone with a less than 1 week turnaround. These guys are so nice. They are taking ever precaution with Covid, and they were very quick and job well done. HIGHLY RECOMMEND!

Extremely knowledgeable about bicycle repairs. Quick and friendly service.

Have been long time fan of Landry's, having been involved with Memory Ride for Alzheimer's research for many years, as a rider (husband) and a pit stop crew member (me) for several years in the 90's and early 2000's when the Noonan family ran it. I work in
Braintree Hill Park. Had my old bike serviced there last spring. Planned to buy a new bike this year. Went to Braintree store week before last to find it closed due to Covid exposure, so I hopped over to Norwood. I was on a mission. Surprisingly, I bought my bike! Hannah was super. She listened to my needs and price range, what I didn't want (especially colors), assessed and showed me my options, and helped me select the Trek women's DS. Less expensive than my limit, too! Picked the bike up this past Saturday and plan to mount it onto my trainer this week to try it out.
I liked the attentiveness, the staff's knowledge, and the vast selection. Much better than last spring! We won't go anywhere else for products and service on our bikes. else

Patricia was so helpful on the phone. This was my first purchase from Landrys and we will def be back!

Fast, friendly and focused.

Super helpful, friendly and said to come back if any issues

Everyone is so pleasant and helpful. It was a great experience

Variety and selection. Most of all the knowledgeable associates on each product. Top notch service!!

so farso good! I trust the products and have confidence in the choices the staff make

I have always been treated well from the staff at Landry’s. Hannah has always been super patient with me explaining things so I understand.

Staff went out of their way to help me Warranty a product that has a lot of personal value, but not a lot of actual value; helping me find a one-for-one replacement. Really means a lot

The people. Aaron and Hannah are the best, and the whole Landry’s team is so helpful. This is the 3rd bike I’ve purchased from the team since 2014, and I’ve had such a wonderful experience each time.

Everything!

Very knowledgeable team.

Excellent service and price. Will definitely return.

Great work, fast service, friendly people.

Wonderful customer service too to bottom! Thank you!

The staff were knowledgeable, friendly, and easy to work with. They make the store feel covid safe and clean by having customers text in at the locked door. They got our bikes tuned up in just a few days so we could have them for the weekend. We are just getting started with MTB and brought our very cheap Walmart bikes in for a tune up and they were so helpful and non-judgemental.. we will definitely be going back for service and when we are ready to upgrade our bikes!