Customer Testimonials

Friendly. Helpful! Prompt

Everything

Delivered a day early, went over everything in detail, very knowledgeable.

Thanks!

The sales team was friendly and knowledgeable. They also did not try to oversell or pressure me into things I may not need.

Floor staff is always friendly & helpful. Mechanics could be a little more chipper and easier to discuss questions with. But then again, they're bike mechanics - it's not really in their DNA ;)

The sales process was very low pressure, while still being very educational and helpful. I think the pricing is very fair, and like knowing that they are their to help if I have any issues.

Very Helpful, friendly and efficient

Friendly and knowledgeable.Have been going there for years

Very friendly and helpful staff

Great Customer service.
We are return customer and never disappoints. Doug and Mike helped us this time and they were great. They both very patient and listened to our needs.

Thank you so much for making our purchase so enjoyable!

Great team that is very helpful and always willing to go the extra mile for me

I appreciate the advice and recommendations on the big ripper bike I bought for my son birthday

Hannah a is great!

…

Passion for the business and customer experience

Your staff is knowledgeable, competent, responsive and courteous in how they attend to customers. That approach goes a long way to instill customer loyalty and insure repeat business.

Staff is very patient answering lots of wuestions

Sean was a terrific help. He made sure I got the best price and accommodated my schedule needs while being very friendly.

The customer service was superb. Every customer feels that they matter. That is so important and Landry's has it down perfectly!

I like that when I go to Landry's in Norwood the team knows me and makes me feel like I'm part of a community. Hannah is amazing. She has helped me so much on multiple bikes with her expert fitting skills.

well stocked ,easy to find inventory,friendly and helpful staff.

They ordered and held a mike for me and I ended up buying another one they were very helpful! Thanks again!

Good selection and knowledgeable and friendly staff. Dan was great

The gentleman who assisted me was very helpful and informative.

The person who evaluated my bike and the person who helped me when I picked it up after service were friendly and knowledgeable. The work was done quickly.

Complicated situation where bike repairs grew higher than expected - prompting me to want to stop and just buy a new bike. Hannah was great about it all. She's a great listener, and really went out of here way to make this work for both Landry's and me. I got a new bike, and paid for part of the repairs to the old one.

all of it

Excellent review of bikes upon drop off. Very pleasant interaction w staff at drop off and pickup. I have always been happy with my dealings with everyone at Landry's.

Wide selection, not pushy

Thanks for helping me get my new bike and for setting everything up. I'm excited for riding season.

Staff was super friendly and helpful