Agents/Consumer Testimonials
It was organized and convienient for our family.
It was efficient, very happy with all of service and explanation we received during the closing. It was a great experience and I would highly recommend your team. Great environment, organized an overall great experience.
It's beginning to seem like Jessica and team are doing extraordinary things for my clients and I in every transaction. They have been invaluable to my business over and over again. ERT always has solutions to seemingly an endless amount of problems. The client and agent experience with City Lakes ERT is best in the business from start to finish. I have not had a title experience that is comparable. Jessica goes well above and beyond as her nature and the team follows through accordingly. Thank you, Jessica and team!
Jessica was great. There was some back and forth at the beginning as the financing plan was set and she was thorough and paitient throughout.
Jessica,
Thanks for your support throughout this process. I know it was a bit confusing as we moved from the financing of Unit A to a cash out of Unit B. Your knowledge and professionalism made this a smooth process and I appreciate all of your guidance and patience.
Richelle was great and they accommodated and managed through a little wrinkle in the closing so that everything worked out. Thank you!
She was fast and efficient
Jessica Saba-Johnson made our closing very easy for us! Everything went smoothly and quickly. We appreciate her experience and expertise. Thanks Jessica!
Easy simple very helpful and very professional
Closing was great with Richelle! She was very patient and kind with this "older" buyer and was able to help them be prepared in every manner for a smooth closing process!
Richelle is always so organized, professional and personable! I feel so lucky she is a part of my team to make closing a very seamless transaction for my clients!
Bruce and Richelle were always available to answer any questions I had. They are awesome!
Richelle always accurately shlemiels my schlimazle. Her hasenpfeffer is consistently and fully incorporated, and I appreciate that.
Everything was well prepared and Richelle addressed all our questions and concerns. Very reassuring.
Richelle and her team were great - super responsive and easy to work with. We had no concerns at all during the process that they'd be able to hit our deadlines to close.
The fact that it closed is thanks to all the work of ERT and especially Tinaniyah during the last 24 hours
Organization
All was well as always timely accurate and informative
The closing was great! Jess delivered another slam dunk for my client. The buyer's were willing to close early and did everything they could to get that done. Jess not only matched that pace, she beat it! When I asked her if my seller could pre-sign documents, she just yawned and said, name the date and time and it will happen. After our sales meeting, I sat down with Jess and my client and watched her work her magic. We were all signed in under an hour and once the transaction was closed and funded a week later, my seller had his payout. Tinaiyah was on the ball from the get go and there were no issues at all. Thank you so much for making my first closed listing of the year such a smooth one. I am just so grateful that I get to work with such a team of professionals, cheers!
Low/no effort on my part./
Chris did an amazing job selling my home. The whole process in under a month and 16k over asking. Chris’s ability to execute the sale was top tier. Thank you!
Everything done quickly and on time, no hassle for the buyers. Notarized closing completed buyers liked it. It was something new for them.
Everything went smoothly and without a hitch! Everyone was friendly and had everything ready and on time. Thank you so much for all of your hard work!
Thank you, Jess, for making the process such a great experience for my client who hadn't purchased home in over 30 years.
Great closing with Richelle! When we have repeat customers, it’s always extra special to sit down again with a familiar and trusted face :) Thanks!
Quick and easy, will explained.
Knew what was expected of us.
From offer acceptance to closed in 11 days (including 2 weekends). The City Lakes Title Team stayed in touch and the transaction closed without a hitch.
What fun! Richelle worked her magic yet again. It was great knowing that she had my back and that she could smoothly guide my clients through the closing process. It was neat and tidy and took less than an hour from start to finish. Richelle communicated regularly throughout the Pending period and even followed up on a slight commission issue. She and Jess are rock stars and I am grateful to have someone as knowledgeable and kind as Richelle on my team. Thank you, thank you, for yet another great closing.
The process went well with no last-minute problems.

Everyone was very helpful and made sure I had what I needed.
They followed up to make sure everything was resolved.