Customer Testimonials
True service from employees who are pleasant and caring. Whenever I have had to have any kind of service they arrive in a timely manner, take measures to prevent any property damage and have ALWAYS gone above and beyond.
I would and ave recommended superior to people in the family as well as friends.
We are a customer of Superior Plus Propane and have found the company and its representatives to be caring and professional when it comes to customer service. Deliveries are always made on time without having to call and we always have had positive interaction with the office staff. Thank you for providing great service to your customer base.
Flexibility
We are new customers to your service. We have never used propane before. Everyone we have spoken to has been polite, informed about the products and uses and very helpful! You came out to our property the next day and your inspector Bill was very educated and thorough in his job. He was extremely helpful to us!!
Friendly drivers and good customer service.
Automatic delivery and no fuss billing .
Kim Presley in the Bath Office was VERY helpful AND PROACTIVE. First she provided me via email the bill that never came in the mail/email. Next she fixed that issue for the future. THEN she offered to and emailed me the next bill because it wouldn't have been fixed online in time and I would've been calling back in a few weeks asking why didn't that come via email. She realized the timing issue and proactively sent it to me. I appreciate her looking out for me, thinking of this in advance, proactively emailing me which saved me time/frustration. Please tell Kim I said, "Great job, Kim; thanks very much!" Thank you. Susan Pecor, Email address removed
Good friendly service.
You been there when we needed you
Dependable delivery after keeping track of heating degree days
I was referred to Superior Plus by a friend. I was impressed by how responsive Superior Plus was in filling my need of setting up and filling propane tanks on a rental property. All staff I interacted with, from the staff in the office to the staff that set up the tanks were very friendly, knowledgeable and professional.
Prompt service.
Service was done in a very quick time.
Great customer service. Very friendly and responsive staff.
Dependable delivery, and friendly staff, including the drivers
Everythings ok except that whenever I receive a refill I want to get a del. sheet sent to me.
Everyone is so nice!!!!!!!
Great company & product. Helped when I moved in maintaining pricing! Thank you :-)
Propane fills have been in good time since you have put the monitor on tanks .The budget program has been a life saver with fuel costs going up so fast , being locked in. The office is always very helpful if there is a problem.
Service is quick & propane keeps our home warm & water hot?
Bob Kelly
Despite the massive amounts of snow and the challenge of access, delivery person managed to fill our tank. Awesome customer focus
Prompt delivery
Very professional and very nice people to deal with.
Kind and friendly service.
Prompt delivery.
Love this company. From the office peeps to the delivery peeps. Always professional and efficient. Anytime I’ve needed something they have always taken care of us. Highly recommend this company. I’ve had other companies and they were horrible to deal with.
I liked talking to Lisa i. The Dansville office. She was very informative and made me feel very welcome as a new customer.
Always friendly and courteous service.
Only complaint is how much the price has gone up on the propane per gallon.
We really appreciate Superior Plus Propane and like the remote indicator when we need to refill. Sue and Joe