Customer Testimonials
Great customer service
Justin was attentive and patient as I was fumbling through my trial and purchase. He assured me that after 100km, if I didn't feel like the bike is tuned correctly I could get him to look at making readjustments. Ultimately I felt comfortable making this expensive purchase. I don't even live in the area and I would recommend friends to make the trip.
Friendly, customer focused!
Very knowledgeable, professional and friendly
Great service, great selection and competitive pricing.
Fast and easy.
knowledgeable and friendly staff who got the product that I wanted. Brought two friends who were also impressed and are purchasing products from you.
Thank you for helping fox my sons bike and even give it a once over! Love this place!
Unreal service! So impressed.
They took time to make sure I got the right bike, it fit perfectly and I had all the gear and accessories I needed. Bravo!
Good group of guys very knowledgeable
Everyone is super friendly, service is awesome. Bike was ready when they promised.
Well knowledge about bike and provide good service to the customers
Your staff are amazing. Superb service from everyone the second I step into the store. Solid professional workmanship. See you next time I need a tuneup!!
Thank you
Very professional and friendly
- great customer relationship
- great servicing
- timely fashion
- really nice store setup
- could use a coffee bar!
All products seem high quality and reliable - it feels like regardless of what I choose to buy I will be satisfied with my purchase.
Customer service is very excellent. 2 years of complimentary maintenance after the purchase of a bike is also greatly appreciated.
Fast and convenient service
knowledgable and friendly staff. spent time understanding my needs. easy reservation set up.
Knowledgeable staff, very good selection of bikes and accessories, logical pricing.
Helpful and attentive staff. Tim was great with everything.
Excellent service and knowledgeable team!
Amazing to have such a brilliant shop so close to me, been coming here for years. Friendly and knowledgeable staff, and more importantly top-notch mechanics; no problem can’t be overcome, and I’ve come in with some challenging ones!
Excellent service
Employees are very experienced and provide excellent customer service. I dealt with Ricky and Matt. Great guys and very knowledgeable about bikes and cycling. Very happy with my Trek bike. First name removed
Quick turnaround. Fair prices. Great explanation of the tune up packages. Will definitely come back.
Great
Very good customer service
I couldn't leave my 20+ year old mountain bicycle for tuneup/repairs, but I was able to purchase all the parts required and given enough important instructions. solid recommendations and information to complete the DIY project with minimal difficulty. Thank you.
You guys are experts, passionate about cycling and happy to share your knowledge without any attitude.