Customer Testimonials
Pleasant salesman. Answered my questions so I could understand. The tech who put it in was also a very nice polite gentleman. We even enjoyed his presence.
Prompt, professional ,polite people work for this company. Would that I could say that about others.
The product is good and the service is timely and reliable.
Product is well built and reliable....
Wonderful
Great sales rep - went over all options. Great installer. Professional and informative. Overall the experience was first rate
I am very happy with my stairlift . Service person - Will _ was very nice.
Technician very efficient- answered questions we had - thank you!!!
nice folks with whom to deal. Great techs who get the job done.
Hunter was out recently and he did an excellent job. He was thorough, friendly and communicative. He summarized what he did for us before he left. He is a very valuable employee!
Dependability
Fast service. Return phone calls
Vêtu Good product
Good product, great service. Thank you.
We've had the stair lift for a long time. Arrow Lift installed it and has maintained it throughout. Whenever there was an issue with it, which was rare, they have been responsive and resolved it in a professional manner.
Quit service, professional, polite and knowledgeable.
Technicians are knowledgeable, courteous and willing to listen.
Schedulers work with customers in arranging service.
Pricing is reasonable.
Our stairlift for my husband has been fantastic!! So glad we put it in! And the service call we last had was great! The guy did a great job checking it and cleaning the stair lift and he was very friendly and everyone I speak to is very friendly!
Your service associates are great! My Mother is 89 years old, and the service tech was very patient with her. He took his time to explain things to her and didn't make her feel uncomfortable with the questions she asked!
The whole process from start to finish was flawless. Called for an estimate, had the nicest sales rep meet me at my 92 year old mother's house (who was not happy about this at all!), obtained approval received from family members and installation completed all in less than a week. The installation technician was extremely efficient, adjusted the chair as needed which required some additional work as my mother is only 4'7" and I wanted to make sure her feet touched the ground getting on and off. Immaculate and precise in his workmanship. Stayed with us until my mother was comfortable running it on her own.
Within a day of using it she absolutely loves it and wishes she hadn't been so stubborn for the years that it took me to convince her!
Pricing was very reasonable and the whole family is happy!
The stair lift is an ingenious piece of equipment. They should be built into all new homes.
Excellent work and great results!!!
I love the chair lift. It is comfortable, moves nicely Long the rail
Prompt response. Able to assist with issues over the phone if tech unavailable.
the prompt personal service
We would not e in our home wiithout the chair lift. The workers have always been pol;ityer, couteous, friendly and clean. Appreciated.
The installer was very friendly and knew what he was doing. The unit was installed perfectly with no flaws. I would recommend this installer and your stairway equipment to anyone looking for a great product.
My mother is loving her new stair lift! It’s been a game changer for her safety and mobility. Your team was so kind and explained everything she needed to know. We are grateful to find a family owned company like yours that cares for its clients!
Your company is very easy to work with. I especially like the phone calls beforehand requesting a date/time for service.
Excellent work on the installation. Friendly worker.