Customer Testimonials
Great service, free parking, everyone is very friendly.
Prompt,knowledgeable,local
Great Customer service. Helped me upload in my car. Thank you
Chris was friendly and honest. Quick turnaround time for a new tire
The Pocono Bike Company is great! They are incredibly nice and wanting to answer all your questions. I had an issue with my bike and they took the time to make sure it was resolved. Highly recommend!
Great service, really awesome customer care. Danny really knew how to match right bike and he also set our daughter up with her first trek!
Everyone was helpful. The service is amazing. No pressure and lots of great information.
Good service
Everyone was very friendly and willing to help. They know what they are talking about and are willing to take time and answer any questions you may have. Excellent service!
I had a very positive experience getting three bikes repaired over the past 10 days. Quality work, matter of fact service, reasonably priced.
Great store layout, easy to find stuff, text AND phone call when bike ready
Friendly staff and great customer service
The guys at Pocono Bike Co. always take good care of our bikes when we need repairs. They are always knowledgeable and provide good advice.
Expert product and sport knowledge combined with outstanding selection and competitive prices.
friendly, knowledgeable and attention to details.
You guys are very nice and really know bikes.
Thorough and product was ready when promised
Timely, fair pricing, honest, and completed right the first time.
Friendly, knowledgeable service. Community minded business.
great service-
super selection of bikes & equipment
I would go back just to see the dogs! Fast repair, got it back in 1 day.
I appreciate the quick turnaround
Quick great friendly service
Service was excellent from stat to finish big thanks to Danny for getting me on two wheels.
I am very happy with the customer service I received from Pocono and their mechanic Rick was top notch.
We have purchased all of our family’s mountain bikes at Pocono Bike Company. I was the last to get one. When I purchased my mountain bike, I was told it would be a few days for assembly. A few hours later, I received a call that the bike was actually ready. This was welcome news because we had wanted to go riding as a family the next day. My bike’s initial set up was perfection and comfortable for me.
Great Service
Efficient, prompt and knowledgeable
Great service and knowledgeable staff.
Your service, explanations and patience.