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Customer Testimonials
Great customer swrvice
Google
Customer Service was great
Bikes were in excellent shape
The location was great. Nice prices.
We will definitely be back!!! Thank you!
Nice bikes, nice store.
Terry was great. Very helpful guidance.
We rented the e bikes and rode the trail! Very fun experience! The knowledge, friendliness of the person who checked us in was awesome. I believe his name was a Terry, very informative and personal. We will for sure rent from here again, and would definitely recommend to others!
Terry recommend the e-bikes and we were hesitant at first but were so glad we took him up on the recommendation! The e-bikes made the bike through Gulf State Park very enjoyable and we got to see so much more than we would have on a regular bike. He mapped out the route we should take and pointed out places to stop along the trails! We will be back and highly recommend Beach Bike Rentals!
I like the Electra brand bikes and proximity to the BCT. I don’t love the high cost/inflexibility on pricing options for electric bikes. We didn’t use you the second day of our vacation as a result — we went to a competitor. But, I guess it gives other Gulf Shores eBike rental operations, which are also great, a chance to compete.
We rented 3 e-bikes an rode through Gulf State Park. Best experience of our week long stay. No doubt that we will do it again. Entire process went very smoothly.
The e-bikes are high quality and the staff really wants your ride to be successful.
close to trails.
Negative - Would like to be able to make reservations a day in advance.
Service and knowledgeable
We've been renting bikes every year for the last 6 years with Beach Bike Rentals and are EXTREMELY happy!!! The courteous friendly knowledgeable staff are absolutely extraordinary. Love their willingness to take huge group photos of us before we head out!! They’ve been wonderful keepsakes & reminders of our great times.
Great service. Very helpful and friendly staff. Easy access to the park trails. Great experience! We will be back!
We had an excellent experience renting e-bikes. Terry helped us and he was so friendly and helpful. He let us know where all the things to see were and was fun to talk with. The bikes were awesome! Great bikes and great customer service! Thank you!
Beach Bike Rentals have good quality bikes and were very helpful in setting me up with the right beach cruiser gear for my 60-mile bike ride.
Customer service was fantastic! We were shown how to use the ebike (first-time riders) and the bikes were easy to use and comfortable. We would definitely use the company again.
Thought that the bike was great for the trail that we picked. Very comfortable ride!
My Wife and I wanted to rent bikes for the week. Being it was our first visit to the area, we had no idea who to get them from. We chose Beach Bike Rentals.
We worked with Joshua, who set everything up for us and provided a map and great suggestions on where to ride. He delivered our bikes to our hotel and locked them up at the bike rack for us.
The bikes are sturdy and well-made and worked well on the trails we rode.
We are very glad we found Beach Bike Rentals, and would highly recommend them.
Always kind, helpful and patient.
Very friendly. Would recommend upgrading a few of the bikes. Our bikes this year were not quite as smooth riding on the gears as last years. No worries. We will be back again next year and recommend to our friends.
Great service and staff
Easy access, very good quality bikes, and friendly helpful service.
Great bikes
So fun having bikes for our trip! The service was amazing and very accommodating! We would absolutely rent again.
Excellent customer service. Great equipment.
Loved the customer service. It's the best. Love the drop off and delivery.
We had the greatest bike ride ever, the staff was very helpful and friendly! The bicycles were very comfortable to ride and one of rented an e bike basically making the bike ride effortless! Loved it!