Customer Testimonials
Good customer service. Guys we’re slammed and still took time to talk to me in detail.
While it was a tire repair...……...great job getting it done quickly. I appreciate the great service.
Very knowledgeable and competent.
Just bought two second hand Trek bikes. I haven’t ridden a bike 🚲 in at least 20 + years.
So I’m pleased to say that after getting a tune up by the Master technicians at the Trek store both bikes I brought in are gliding on the road with the greatest of ease. 🚴🏻♀️🚵♂️.I can’t wait to take a family ride with the grandkids.
My next mission is to get a more comfortable bike seat as well as a helmet. So I’ll be back for some suggestions once the world 🌎 settles down.
Seems to know what they're talking about. Overall good customer service/ attitude when dealing with you. My first time there. First impressions matter to me
friendly knowledgeable and fast
Pleasant and accommodating
friendly despite the situation we are facing
Great customer service :)
Excellent customer service
Quick and efficient
Great product line with honest dependable service.
The service is always excellent. Courteous and friendly always.
Name removed
Drew and his assistant are wonderful. They are helpful, patient to answer all questions,and timely in following through. They have a great stock of every accessory that we needed (or would get it within a couple of days), and when Drew said he'd have an order ready at a specific date/time, he always did, and he 'd call us to remind us. I highly recommend Drew's bike shop.
Plus we love our new bikes that Drew recommended! we are enjoying them tremendously.
Meg and Gary
Great service
Excellent services, superb communication. Great bike. Recommend!! Thanks!!
You guys made me feel safe with all that’s going on great service
Great customer care, even in the middle of a crisis.
TREK is one of best bikes made. During these challenging times the staff was cautious but very helpful!
Easy process, even with the issues in the country. One phone call, all was done. Tire was fixed in promised time!
Good selection, good service, good people
The owner goes above and beyond in customer service.
Dean was very helpful and informative in assisting me select two bikes for myself and my wife. Given the current circumstances with Covid-19, he had a good system in place to keep himself and the store within social distancing protocols. I’m very happy with my purchase and look forward to enjoying my Marlin 6!
Dean was super personable & helpful even under the circumstances we are dealing with right now. My tires got fixed & will be bring my bike back for a yearly tune-up. Thank you!
Love my Trek bike. It’s just a great product!!
Great staff, very helpful informative and polite. These guys rock! So responsive. Highly recommended!
Great service at time of sale as Dean had to order bike from California to get the Pineapple color my wife wanted. Prompt delivery under the current (COVID-19) conditions. Thanks team Trek
Everything
Helpful service
The Trek of Bradenton staff is outstanding! They know their products and always provide excellent service. Eventhough they are a small shop, I'm sure you can find what you're looking for there. Don't even waste your time going to any other area bike shop. This is the man.