Customer Testimonials
Pleasant and accommodating
friendly despite the situation we are facing
Great customer service :)
Excellent customer service
Quick and efficient
Great product line with honest dependable service.
The service is always excellent. Courteous and friendly always.
Name removed
Drew and his assistant are wonderful. They are helpful, patient to answer all questions,and timely in following through. They have a great stock of every accessory that we needed (or would get it within a couple of days), and when Drew said he'd have an order ready at a specific date/time, he always did, and he 'd call us to remind us. I highly recommend Drew's bike shop.
Plus we love our new bikes that Drew recommended! we are enjoying them tremendously.
Meg and Gary
Great service
Excellent services, superb communication. Great bike. Recommend!! Thanks!!
You guys made me feel safe with all that’s going on great service
Great customer care, even in the middle of a crisis.
TREK is one of best bikes made. During these challenging times the staff was cautious but very helpful!
Easy process, even with the issues in the country. One phone call, all was done. Tire was fixed in promised time!
Good selection, good service, good people
The owner goes above and beyond in customer service.
Dean was very helpful and informative in assisting me select two bikes for myself and my wife. Given the current circumstances with Covid-19, he had a good system in place to keep himself and the store within social distancing protocols. I’m very happy with my purchase and look forward to enjoying my Marlin 6!
Dean was super personable & helpful even under the circumstances we are dealing with right now. My tires got fixed & will be bring my bike back for a yearly tune-up. Thank you!
Love my Trek bike. It’s just a great product!!
Great staff, very helpful informative and polite. These guys rock! So responsive. Highly recommended!
Great service at time of sale as Dean had to order bike from California to get the Pineapple color my wife wanted. Prompt delivery under the current (COVID-19) conditions. Thanks team Trek
Everything
Helpful service
A lot of knowledge about the hobby and super helpful. Sometimes you go into a specialty store like this and the owner/ workers have an attitude like you're not on their level. The folks here were helpful and kind and took their time answering questions I had.
Very helpful
The staff is wonderful and extremely helpful. Thanks
The honest feedback concerning the repairs needed for the 2 bikes I have, (one of them a tricycle).
Thank you
Professional customer service and very responsive
Friendly competent great service
friendly knowledgeable and fast