Customer Testimonials
good customer service over the phone. I was able to pay over the phone and for something I needed and put it aside for me for my daughter to pick up . very smooth and convinient
The bike is good looking and rides great. The people who work there were super friendly and helpful
Very professional staff. Extremely helpful to new riders. Prompt follow up when products arrive.
Thanks Dean
Friendly and knowledgeable. I was able to bring my bike in in the morning and had it back at the end of the day. Thank you.
The staff is very friendly and knowledgeable
Service was professional and timely
Friendly quick service and you took the bike to and from my car!
Great service
Friendly, helpful staff.
Professional and friendly
Friendly, courteous, professional.
Love the FX1 Trek
Good experience buying my bike
Impressed by level of customer service at this location. Very switched on.
Very helpful staff. Patient and informative. Ordered a bike from the shop. Shop people were upfront about stock availability and delivery. Also, no pressure at all to buy something in stock to make an instant sale. Helped me order what I originally came in for.
Excellent, friendly service. Purchased one bike from the showroom, and ordered another. The bike that we ordered came in faster than we expected. They quickly set up our bikes for us, and recommended and installed accessories while we waited. We are new to biking, so they explained everything to us, and set up a bike rack on our truck.
They are always very friendly and helpful!
They were very responsive. What I needed they were able to provide immediately. Any mechanical work I ever needed to have done they were able to do quickly. Have a good stock of bikes. They were very aware of the virus protection protocols and adhered to them.
fast and kind
Good service
Dean was amazing. Communicated all the way thru the order and delivery process
I was impressed with the shop and the guys in it especially in these interesting times they were brilliant with me and managed to find me a bike and I will definitely be back
Timmy helped me with my husband's bike. He was very professional. We needed a new seat put on the bike. He had told me that it would take a few days because they were very busy. And then they called late that afternoon to tell me that it was ready. I felt like everyone working there were very friendly and welcoming. I had gone into another bike shop in Lakewood Ranch and felt the complete opposite. Everyone at Trek made me feel like I was very welcome.
Great service. We got the bicycles that suited us best!
Service good and love bikes
Great products and services. Very friendly.
Great bike , nice staff
Service on our bike repairs were fast and accurate.
Everything. Could have gone on line to buy several things two days ago but liked the personal explanations of what I was buying and recommendations. For example, could have bought a more expensive helmet but lesser priced one was satisfactory for my purposes as recommended by staff.
Great service.
Tom Last name removed
Great customer service!!
Did the work fast and emailed and texted me when ready.