Customer Testimonials
I purchased a bike rack and It was perfect for my bike and car. Buying locally and having the store install my new rack and explain how it works- was the best decision. Thank you.
Bike was in stock
Nice bike and friendly staff
Product quality is outstanding and customer service is even better.
The friendly customer service
If Dean doesn't have something he will find it
Would like to see more socks--maybe from SockGuy
Mechanical work always done well
Got me ready for a big race, Went over my bike and replaced what was needed
dean is great to work with. He follows up with everything and makes all efforts to be sure you are satisfied. I highly recommend this bike shop.
Quality products & friendly, knowledgeable service!
Friendly and knowledgeable service.
Dean is a great fellow who has years of riding experience, good business acumen, and a friendly demeanor. The TREK store is a great place to go for advice, products, and service. Well done.
Quick repair service. Good quality and price
Great service
Repair was done while I waited. Owner very friendly
Friendly staff and reasonable rates for repairs.
Great customer service 👍
Great products and very good customer service
Fast and efficient
Had what we wanted and very helpful
Excellent customer service. Store manager goes out of his way to help you find the right gear for your bike. When he didn’t have the helmet and parts I was looking for he special ordered the gear and called me when they came in. Much appreciated!
Great service, easy to get help.
Trustworthy personal service at a fair price.
Fast, friendly, and efficient
Quality products, personnel friendly, knowledgeable service. Always willing to go the extra mile to help answer questions or to find something not in stock.
I called in an emergent situation and was told to come on in and they’d take care of me. I arrived shortly thereafter and they took my Specialized Tarmac right in and got it back up and running. The guy helping me chatted with me during the repair and was very nice and personable. I’m not from that area but if there again, or if I have friends in the area, I’d absolutely tell them to check them out.
Great work getting our bikes tuned up and ready to roll again.
Convince
Prompt service and reasonable pricing
Quality products. Staff knowledge
Your sales associates definitely know how to talk to your customers and they know that customer service is the most important.
Thank you
Great service, nice knowledgeable people.
Full service facility w quality accessories