based on 1306 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always friendly and knowledgeable!
Eric does an amazing job with helping all the surrounding communities with repairs, sales, and giving to all of us.
Knowledgeable and customer oriented. Competitive prices and good stock on items regularly used.
Service and products
Great service very helpful. I will buy my next bike at this bike store
They are open longer hours than most place's and are professional and organized. Highly recommend
Wonderful and knowledgeable bike shop! I will always go there.
All good, thanks.
Good quality products and very helpful in answering questions. Needed new tires on our bikes and it was done Very promptly. Very nice store. Highly recommend.
Time frame for getting bike back was over two weeks longer than I was initially told (which was two weeks to start with), bringing my repair wait to a month...
Nice shop and you carry a lot of items...
Great customer service and super friendly to work with. We drive 3 hours just to purchase from them!
Very knowledgeable staff, owner grew up in the store and knows bikes inside and out.
Excellent service! Friendly staff
10!
Get more product in the store. Also, be quicker at getting out of inventory or online sales to me way faster! Customer service has been great thou! Go Dave!
I've bought 4 Trek bikes over the years. Always had great service and relationship with Y - Not Cycle. Top Notch in my opinion.
Jeff was very personable, knowledgeable and patient with all of my questions and concerns. The TREK bike is perfect; lightweight for my grandson to handle, and the hand brake / coaster brake combination helps prepare him for future bikes. Great product!
Knowledgeable and helpful staff. Fair prices.
Employees very informative on what your buying .very good customer service
Friendly, knowledgeable & easy to work with. Good selection of products also.
I have been doing business with Ynot for years and years. Eric is awesome!
We ordered 2 bikes from them. They were very helpful and gave us great service.
Friendly, professional, and timely sales and service. My Marlin 5 was transferred from their other store and assembled on time for viewing, test ride, and purchase.
Yeah, I would recommend people checking out YNot. Eric and his staff have stood behind their products and workmanship in all the work they've done on my family's bikes. They have been friendly, knowledgeable and always helpful.
Prompt responsive service - repair done in a very timely manner! Done right!!
Great repair work! Good customer service!
Very helpful, even when they have been so busy
I love the willingness to help and thoughtfulness of Helping to understand the cycling world.
Wonderful, local service. We love coming here and have bought all our bikes from you. Our kids enjoy riding with us and it’s great to stop by for an ice cream treat after our rides.
I like the range of quality products and the prompt, efficient, efficacious, and friendly service.