based on 1306 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eric took great care and was very helpful. Great place to get some great bike gear!
Y-not Cycling does good repair and maintenance work. I have no complaints about the two times I've taken my bike in, recently.
Prompt service and reasonable prices. Staff courteous and knowledgeable.
You deal with someone you know and who will be there the next time you come in and the times after that. And they will come to know you. I have had pause over some of their prices, but every purchase has proven to have had the best value over time. Their service is fast, professional, and reliable.
Very fair prices for merchandise as well as service - I have paid twice as much elsewhere for similar repairs and adjustments. Quick turnaround and messaging.
Very nice folks at this cycling shop. They are a very busy place partly due to their store being along the bike trail. The other part is, I'm sure, because they are attentive to their customers' needs and answer all your questions. I just had a tune up to a bike I purchased from a neighbor, and also bought a bike carrier so I could get to the bike trail and other places to ride without trying to put the bike inside my car. I will be returning to get a cart for my great grandson so I can take him on bike rides. I would recommend them without hesitation. Glad I found them when I needed it.
People are friendly and knowledgeable and service is great
Great local store that goes out of its way to be supportive of cyclists.
They are user friendly and service is great
Good people ! Good service ! Willing to lessen and help were they can. They have a wide variety of products ! Great location !
Honest, helpful advice - not overselling. Eric take genuine pleasure in the healthy habits of customers and friends. We love these guys.
I love your customer focus. The products are excellent but it’s more about “how” you sell than “what” you sell.
Repair was done very quickly and was actually less than the estimate
Timely service at a reasonable price, I don't have to go out of town for a bike shop.
The initial service on my bike did not fix the problem and Dave gladly took it back, no questions asked. He worked on it until he Got it right. He thanked me for my business as well as my patience while he worked on it the second time. You can’t ask for anything more than that when working with a service company. I would recommend them to anyone needing service on their bike.
The repair was done quickly and accurately.
Friendly and fair
Very happy with my purchase
Eric and staff are always very helpful
Great job on my new wheels!
Knowledgable service and only necessary repairs at great prices. Top quality shop!!!
The prompt and personalized service was much appreciated.
Great service. Friendly staff.
Trek has always been a quality product (all I've ever owned). Good service!
Always helpful
Very helpful
MY family and I have purchased 5 Trek bikes from YNot cycle over the years .Eric and his team have always been very personable and pleasant to work with, always patient and very knowledgeable in helping with bike choice and accessories. Customer service and bike repair is outstanding. I Highly recommend YNot cycle and fitness for all your biking needs.
Tony Kitchen
Mansfield Ohio
We were very thankful you had the time or made time to fix our flat tire so we could go for a bike ride.
Your store is well stocked with everything. It’s a great store in a great location.
They did exactly what they said they would do
Anything you could want from a bike shop:) they have it all!! Perfect location right on the trails too!