based on 1379 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and they take care of their customers
Friendly, competent, and professional staff with great product selection and fair pricing.
Doesn’t get ANY better than Eric and my folks at Y-Not!!!! Please come visit- great people and great products at great prices.
Quality and variety.
My new step thru Electra go cruiser is a perfect fit for me. Rick was a very helpful knowledgeable salesman
Very helpful and friendly. Good products.
Dave does a great job.
I utilized Y-Not Cycling to get a tune up on my bike. The service was thorough and completed within an appropriate time frame. Also, the bike was washed and cleaned. This was very unexpected and highly appreciated. My wife and I will continue to utilize Y-Not Cycling for all of our biking requirements.
Service has always been quick and well done.
Great through service. Very dependable.
Bikes and service are amazing!
I always find what I need here. I appreciate that you take the time to get to know your customers. I always feel appreciated when I visit your store. I would not take my bike anywhere else for service. No matter who is working everyone represents your business well!
Personal service. Very honest. Customer focused.
Great staff at Y-Not Cycling!
Great service and products!
great service and good selection
Great service, comprehensive parts and bike selection.
Good variety and newer products.
Friendly service. Affordable prices
Great shop, always happy to help and no bike snob mentality like many central Ohio shops!
The studded tires and bike are awesome. Friendly staff. Always competitive prices
Great service and knowledgeable people.
Staff and quality service
Service is excellent. Good advice is always given about product selection. The owner always put extra effort into obtaining products promptly if he doesn't have them io stock.
Fast, prompt and friendly.
You are local if I have a problem.
Very helpful figuring out the proper size bike for my 8 year old based on her height. They also have a great program that you can save 50% on next bike when upgrading to a bigger size.
Everything from selection to customer service is great!!! Thanks for being so helpful and informative!!
Personal attention. Support of the community. Excellent products and service.
I brought my bike in for the $49 tune up special. I told the gentleman to please check front derailleur because it wasn’t shifting right. Picked up my bike after completion, I asked if they did check this and was told they did and it’s shifting worse. I can’t complain too much until I give them the opportunity to fix the problem again. I will be calling to get this taken care of.