based on 1289 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personalized, knowledgeable service. Communication with them was amazing and the detailed service, impeccable.
Y-Not has dependable and needed parts for all bikes.
Your associates are always knowledgeable and helpful. They offer solutions without pressuring the purchase.
Super nice and very helpful And the prices are very reasonable. Super happy with the service
personable knowledgeable quality products always available for repairs; I never go anywhere else for repairs or purchases
High quality products, personalized service, Family Owned and operated!!
Eric & Dave helped me find the perfect fit in a MTB. Y-Not is as good as it gets. I'm a loyal, repeat customer at Y-Not because they've proven over and over again that they're they best at what they do. Great service, very competitive pricing, and they're right here in Mt Vernon!
Knowledgeable help. Great products.
Super helpful and informative staff. So glad to have such a business in the community
Friendly, helpful and very knowledgeable young lady assisted me with the Bosch motor for my cat trike 559
Always have what I need. Good sale prices. Friendly service.
Reliability
Friendly and knowledgeable staff, great product selection and competitive pricing.
We bought our Trex bikes from Y Not a couple years ago. The entire process was great and I’m very happy about the service we continue to recurve!!
Excellent customer services, lots of fun and necessary biking accessory, a d terrific selection of bikes, ebikes, trikes and recumbent bikes and trikes.
I came in with a rather unusual request -- replacing tubes and tires not on a bicycle but on a garden cart, with wheels of a size not usually seen on bikes. Y-Not Cycling was able to take care of this -- and in just one day! They did a great job.
Great service! Was able to help me quickly so we could still go biking as a family! Appreciate this business!
You have the products in stock for my rides and repairs. The repairs are always done timely and at reasonable costs. It is nice to deal with fellow cyclists understands my needs and ride like I do.
Ea action on the use of e-bikes was thorough
Always friendly and helpful!
Always helpful and friendly.
Quick and easy. Felt it was a little pricey for new brakes but I appreciated the service.
Thet did a great job on tuning and repairs on our bikes.
Always fair prices and excellent service
I came in not knowing anything about bikes. You kindly and patiently explained the process while giving me options. To make sure my budget and time were respected. Thank you for being awesome! My bike runs wonderfully!
Friendly and helpful staff
I've always been treated well by Eric and the staff at Y Not.
I was really impressed with your mechanic.
Did a great job on servicing my bike - thanks
Very personalized service! I appreciate not feeling rushed and zero pressure to purchase outside of what I want to purchase. Each person is quite knowledgeable as well.