Customer Testimonials
Your staff is amazing. Every encounter has been great.
Very knowledgeable staff and attentive to our questions, we were only going to buy one bike and ended up buying two. Very patient through the entire process.
I have more experience with the bike shop than the main retail store. The guys in the bike shop have always been friendly and willing to help - the help coming right then or a few hours later. One time they didn't have the tool they needed to fix my bike but went the extra mile by looking up online where I could get the tool and sending me an email with the link. Very much appreciated!
Really terrific service. Ive bought a bike I really like there and have had several accessories added since then and the service is always top notch!
Always excellent service and advice
Love the staff! Very helpful! A big shoutout to Steve for going above and beyond to customize my bike setup for me and to Molly for all of her help!
This is our "go-to" place for all things bikes & skis.
The staff is always helpful and very knowledgable.
Very knowledgeable and helpful staff. Easy to work with and made the experience fun!
Great service and an exceptionally knowledgeable staff.
Jimmy was
Awesome
We love our bikes and we were both so happy with the service. Everyone who helped us was so kind and helpful! Our entire experience was very positive!
Everyone we have worked with at Ski and Bike Kare has been extremely knowledgeable and very friendly. We have purchased bikes, skis, and all sorts of equipment and have never been disappointed. They also have a great service department for both skis and bikes and get your stuff back to you in a very timely manner. You cannot go wrong with this store!
always great service that I can trust
Customer service and products available from professional boot fitting to bike repair and electric bike products. I just purchased a 2026 Trek built by Brendon and I cannot wait to get after it. Thank you Ski and Bike Kare!!!!
The bike shop crew always is respectful, regardless of how dumb my question is. And I feel they are honest about needed repairs and maintenance and don't try to up sell you on unnecessary stuff.
Everyone from the front of the store to the service department - Willy was great.
The guy at the service center fixed my son’s flat tire in 5 minutes while we waited. Quick, friendly service.
Workshop went out of their way to help
Extremely knowledgeable, very patient, and did not push the higher priced options.
The floor worker was great and very friendly! Let me use a tool to put the part on too!
Scott was remarkably helpful. He knows how to go the extra mile. He saved my bacon after I accidentally broke my wifes break
Intermittent and repetitive 2-3 sec loss of power assist on my Wife's Liv embolden was correctly diagnosed by Willy to be from brake caked speed sensor (her speed sensor is remarkably very close to brake caliper). Received the bike back in two days and w/ good communication by staff.
Thanks.
Friendly employees, responsive service with Scott, good products.
I rented a bike and it worked very well, the process went smoothly, thank you!
These guys are truly awesome. Great service, attention to detail. I spent hours online trying to find the right part for my trek e-bike. These guys found the right part (from Bosch), ordered it and installed it to perfection. It seems personal, professional service is a lost art and these folks do it right!
Friendly, knowledgeable
Repair tech was attentive and willing to talk through issues they encountered. Tried to fix a shifting issue, but was not able, so did not charge for the attempt, even though he did improve overall shifting. Offered different options that might help eliminate the issues.
your store and repair shop team are always incredibly accommodating! Thanks for the expertise!
Best service, best vibe. Great place to do business for big purchases and for tiny ones.
Ski and Bike Kare are Great!
Great job!