Customer Testimonials
Knowledgeable, friendly, and generous with their time to answer questions. Being new to the sport it is helpful to have a reliable place to go, I wouldn’t think of going anywhere else.
The bikes and gear are great too!
Good quality work on bike. If a particular service is not required then you are advised
Super friendly service. Went out of their way to do a quick fix on a broken chain link despite the workshop being full up with bike services which saved me a 10km walk home with my bike!
Not sure why I got this, I guess closing out the layaway for the Lake shoes. anyway very nice service as always and Nas described the shoes very well...they are a tad wide for me (being the delicate ballet dancer I am) but the double boa does the trick.
Local, convenient and professional
Recently had bike in for a full service and it came out as good as new!
The long history and authenticity of the Pearson brand
A friendly family business
Very personal service. Highly knowledgeable staff who are always enthusiastic, helpful and friendly
Very helpful and professional service. Thanks
It’s completely customer focused combined with knowledge and experience.
Great service and advice!
Great personal service - the staff are always happy to help.
Great service - no fuss, friendly, professional.
Friendly, knowledgeable, unpressured staff!
I originally went to Pearson Sutton store and after hearing that they were closing that store, I didnt want anyone else servicing my pearson bike. They have always been a great service, friendly and always willing to help.
Got a great lightweight rear light ... service always superb.
Great kit and bikes. Very helpful service.
excellent service as ever
Just bought a new bike - probably the best bike I have ever had. Will Pearson was excellent with his advice (and patience) through the whole decision-making process an.d final specification. Lucky to have such a great bike shop on our door-step in East Sheen.
Great bikes and really helpful team!
Great friendly service and very knowledgeable and understanding of customers needs. A good range of products to suit all road cyclists.
Knowledgable, helpful and friendly service. Quality product range.
The Flat Iron is very well built and really nice to ride
I visit your Sheen store because I really like your personal service. It is great to be able to talk with knowledgeable people over the phone and discuss upgrades and servicing with people who "know their stuff" and offer practical advice.
Fantastic service from a very knowledgeable team all top grade products , always service with a smile
Knowledgeable team
Great selection of products along with Pearson own branded products. Excellent customer service with friendly and knowledgeable staff.
Great products, friendly and knowledgable staff, great website
v professional service