Customer Testimonials
The products are high quality but at affordable prices. However, it is the service that really separates IMT from others. The staff is friendly & highly knowledgeable about their products. Most importantly, their number one objective is to put you in the gear that is right for you instead of just trying to make the sale.
Great products from reliable manufacturers but the salesman who helped me was knowledgeable, friendly and fun to work with!
The quality of gear that Idaho Mountain Touring sells is amazing. The service was fantastic and easy to check out. I love this Idaho run store!
Products and service are excellent!! It's a joy to visit the store.
The item was shipped quickly and arrived as described.
Matt and Todd helped me get my boots fitted perfectly. Very knowledgeable team and really easy to work with!
Great service… as always ;)
Great selection of brands…..Stio, Patagonia, Bjorn Dahlie…..and one stop for lots of ports. Plus Bill is an icon ready to go the extra mile to help when I can’t figure out issues with my racks.
It is a very customer service friendly environment and good prices.
Great coordination by Meaghan!
I like that you could ship my bike parts to Twin Falls. Also, I had questions about my items and Ryan tracked down the answers for me. He was very helpful
Very knowledgeable and friendly customer service. They also have all the backcountry gear you could ever hope for. I personally love being able to stop in and look at my options.
Knowledgeable, helpful and overall good service with fair prices.
I had customer service order a tent for me and when there was a problem with the order she was swift to fix the problem and expedite my product.I worked in the outdoor retail industry for years and they help you get outside no matter what. Excellent customer service!
Staff is always helpful and knowledgeable. IMT is always my go to for biking needs.
You were recommended by one of my friends who said your staff would be well informed and helpful. We were shopping for our first set of snowshoes. We had shopped at a competitor whose staff just pointed to where they were located with no follow up.
Your staff pointed the way and one of your salesmen who was quite knowledgeable about snow shoes explained the pros and cons and helped us find a pair in our price range. We will come back again when we need outdoor gear. Love the store and the variety of equipment you have. The staff was both helpful and knew about the products. Great job!
Fast delivery and excellent communication with customer.
Speed of shipping!
Great products at a good price and outstanding customer service!
Found the item we wanted, on sale!
Excellent customer service
Knowledgeable staff
Pleasant, helpful staff
Had the items I needed for xcountry skiing
Friendly, knowledgeable staff and great selection of goods!
Prompt delivery, delivery notifications
I went in specifically looking to replace some Kuhl brand pants that I had worn out. I was very pleasantly surprised to find a decent selection of pants in my size. The staff was just the right level of Helping/standing back, and the store appeared to be very well stocked. Even if you’re not looking to buy it’s a really cool store to wander through.
I ordered the item online and it was ready for pickup when they said. Same great experience as usual.
Best bike shop in town.
Shirt arrived faster than I expected
Services are always fantastic!
The staff is very knowledgeable, and super helpful
Had what I needed and shipped super fast! What more can you ask for?