Customer Testimonials
Great service. Fast shipping.
Great selection, knowledgeable and friendly staff, and good prices. Definitely check them out!
Everyone was very nice and welcoming to us and our puppy.
Staff and tune up were top notch. Love the downtown shop!
Had what I was after, speed of delivery.
Very knowledgeable and great to work with.
Prices are very reasonable.
Good place to shop for Patagonia products.
Great customer service and high quality products.
I accidentally messed up my order and reached out to the company. They contacted me and fixed it within 24 hours and shipped my order the same day. The service was amazing!
Great customer service. Quality products.
Very helpful, friendly and knowledgeable staff
I love local. The way the store is set up is comfortable. I of course love the sales. The people are kind.
The Team was very professional and they completed my ski tune up in one day! This was my first time using them and I will continue!
Everything. All products and services are above average quality.
Great experience. Highly recommend.
staff was very nice and very courteous
Great prices and quick shipping
A great selection of outdoor clothing.
The quality and variety of products. The staff is extremely helpful and approachable. They are knowledgeable about the products available.
The quality of products.
We love the staff at IMT! They are knowledgeable, friendly, and really take the time to explain the features and differences between the products. We also love to support a local business! Thank you!
Friendly, knowledgeable staff and great selection of bike and ski equipment and outdoor gear and clothing.
It was a difficult problem, but you kept at it until you found a solution.
Super fast shipping and reasonable prices!
You have the best store and great staff! Excellent merchandise.
Amazing staff! Thanks for all your help! These guys are the best!
Amazing service and supply!! While I was in there, an older gentlemen was needing help with his chain. The customer was very concerned with cost and time. The technician calmly said, “I think it will take 10min but you never know until I get in there but no matter what, the fix will be free”. The demeanor of the customer finally relaxed and further instructions were given. I was overly impressed with the technicians awareness of what truly was concerning the patron and then his ability reassure! I will take my bikes here exclusively for maintaining from here on out!
had a good ski boot fitting experience. Ended up spending $3200 on boots and bindings due to helpful service.
Good service
Great store, great products, coupled with great customer service
Customer service is very good!