Customer Testimonials
dealing with eddys for 25 years no place better
Good customer service & very knowledgeable
Everyone was really helpful and nice! Great deal on a pre-owned bike as well! We appreciate it!!!
quality technicians
Awesome experience. Friendly, helpful and knowledgeable staff. Fun environment.
It was a great experience and my dad works there and Ron, Jon, Kevin, Jimmy, George and my dad Cody are all wonderful people :)
Always consistent and great communication and you really get what you pay for, I will always go to Eddy's for my bikes
Service team was friendly, knowledgeable and helpful. Repair was completed ahead of schedule. While no other problem was identified, a future maintenance suggestion was provided. It's good to know what's coming. They have been my "Go To " bike shop for new bikes and all reapairs for years. They're great.
Friendly staff and timely delivery
Andre, at the service counter was able to immediately replace my faulty valve stem when I couldn’t get air in the tire. I figured I’d have to leave the wheel behind, but I walked out with it! Super helpful.
Very friendly staff helped find what I needed
good service!
Your Willoughby staff provided outstanding services!
Helpful staff
Highly recommend Eddy’s Bike Shop. Professional, helpful and courteous throughout entire repair process. Also very knowledgeable regarding new products. Great experience!
Great hi-end bike inventory with great prices. Outstanding service crew. Deb is an outstanding floor crew associate who worked closely with me to make my bike selection. A Trek Verve 2. My wife and I have been doing business here for decades. Thank you everyone!
Highly knowledgeable about all the products and services that they provide. Product is in store and readily available. Friendly service!
Fast, well done
All employees were attentive and helpful. Service was excellent
Friendly and knowledgeable service.
There’s a core group of folks at the Rocky River store who have been there for years who I trust and appreciate for their knowledge and assistance. Glad Eddys kept those folks in the store.
Guys in the shop rock and they are always going out of their way to help me out :)
They have a great selection of bikes and the staff is very knowledgeable and professional. We worked with Brandon and he was the best.
Knowledgeable people
Very helpful. I bought the wrong tube and had no problem returning it 90 days later.
Outstanding products friendly service needs 🪖🎖️ military service discounts to 🔐 lockdown all cycling revenues $$$$ from the extremely active military community..... Marketing one on one! Would love to participate in reaching out to fellow Veterans about the new 10% discount...... Sincerely Sgt Adams USMC 🏈#24 RB.
5 star
The helpful employees are great and so are the bikes.
Your personnel reach out to customers as quickly as they can upon entering your business. You get a quick and accurate assessment of what needs to be done to repair your bike.
Manager was great!!!