Customer Testimonials
The team is very knowledgeable and patient when dealing with customers that have multiple questions that are trying to select the best product for them..
The gentleman who assisted me was so helpful and kind. Really appreciate the expertise and friendly nature of the staff.
Eddy’s team members were very thorough, and patient with me. I was a first time bike owner and had many questions. I appreciate the individualized care and attention. Thank you!
Professional, easy to do business with. Well informed employee
great people working in the store. Always have a great experience.
Tom “sourdough” is awesome, super helpful, extremely knowledgeable, and a kind soul. We very much enjoyed working with him.
I love Eddy's! As an avid biker, I feel like a kid in a candy store when I go in. The Stow store is the one I frequent, and everyone is super friendly and helpful there. I enjoy Eddy's and am very thanklful we have a great bike store in our local vicinity.
Awesome service! This guys are very knowledgeable
The person helping us was friendly, knowledgable, and efficient. The item we purchase was defective and he tested it out and promptly replaced it with a new one.
I like the fact that there is a pretty good inventory in the store. It’s still not like pre Covid levels yet but that is not their fault. The helpfulness of the employees was very good and the person that I dealt with was not only knowledgeable but was courteous and friendly too. Overall it was a very good experience.
Very friendly and helpful both on the phone and in the store. The only reason I didn’t give a 10 is because I felt a bit rushed because it was 5pm when we got there to pick up the bike. I was told we didn’t have much time.
Brian was very helpful with identifying issues, making recommendations, and doing the labor! He is a valuable asset, and we’ll definitely be back. Everyone else we interacted with was very helpful and pleasant. Great place!
love the store, probably one of the best stores I have ever seen!
The service was great.
Very knowledgeable and helpful staff.
Knowledgeable salesperson
Very helpful staff, and the website made the order pretty simple. Was also made to feel as though I would have reliable support if I needed it when I went to pick the bike up. Also didn't feel rushed when I had a couple questions on maintenance and parts before I left.
Knowledgeable. friendly, fast
I was most pleased with the honesty, service and attention from the team at Eddy’s. I greatly appreciate the quick turn around time of my repair.
Great stock, staff and service. I recently bought a Trek FX2. Initially I was looking at getting the large frame but after a test drive they recommended jumping up to the XL frame. I'm glad I did as I was able to go on a long ride the next day. After my first ride things stretched/settled and I noticed some front disc noise. I took it in and they fixed it right away. Overall great crews at each location.
Excellent selection and fantastic service.
Products are high quality.
Sales person Deb was awesome. Very informative on bikes and accessories.
Also made us feel right at home.
Service was great, price was spot on, and everything I’ve heard about Eddie’s is true! You guys are great!!
Helpful staff—answered all my questions about bike repair, also brought my bike to my car upon pick up (thank you!!)
Quick turnaround time for a bike tune-up.
I look forward to shopping here again!
I showed up for an emergency flat that needed fixed before a ride I was heading to. I showed up 15 mins before closed and assumed they wouldn't have time to fix it in shop right there. But they generously helped me out before closing. I appreciate it!
Very knowledgeable staff!
Always friendly and willing to help offer. Advice and show me how to change a flat on the rear bike tire
Very knowledgeable and thorough.
The staff is already a very helpful! Love this place.
Depth of product line
Good service.