Customer Testimonials
The people are GREAT! Every time I have been in they are very helpful.
Honest and fair repair.
Excellent customer care, follow-up, friendly staff, and service! Great selection too!
Great store! Quick service! Huge selection! Great customer service.
I'm always pleased with the products and speedy service.
Great experience with friendly and knowledgeable staff!
Friendly staff, quick service, and nice selection of bikes.
Tom, our salesman was super friendly and helpful!
Great service, always super helpful!!
Fast service
Excellent coaching and bike fit; excellent employees, prices a little on the higher side.
Awesome customer service and very friendly and helpful. Keep up the great work! !!!
Trouble installing brake system for new bike for my son. Technician completed the install on the spot
Very helpful
Great service
The people that work there are so helpful !
Eddy’s has a great selection of bikes and their sales team is very helpful.
Dependable
Service was efficient and advice well received. Personnel were very knowledgeable
Frank was a great salesman! Made my purchase so easy!
We had a good idea of what we were looking for in a mountain bike and gravel bike when we entered the store. George assisted us in locating so options, test-driving a few bikes, and discussing which bike features matched our riding goals. There was no pressure to buy and George took the time to consider how we were going to use the bikes and our riding styles. The entire process was smooth, from looking at options and picking the bikes and accessories, to having the bike properly fitted. We will definitely be back and would highly recommend this store. George was so helpful and we enjoyed getting to work with him! Most importantly, we had a great Sunday ride with our new trek bikes!
Just about everything! The staff are knowledgable, work hard and make everyone feel welcome. I will always come back to the Edd¥'s in Willoughby,
The manager and supply.
Friendly and professional staff!
Great service
Quick and friendly
Very helpful associates
Everyone was very attentive to my needs/desires for a bike and there was never a hard sell. I ended up with what I really wanted.
Hayden was the epitome of a service-oriented salesperson. He was knowledgeable, friendly, enthusiastic, patient and had an amazingly positive attitude. He made all the difference!
Service was quick and accomodating