Customer Testimonials
Everyone was very helpful! Great service, very quick.
Very helpful in helping me pick out a back rack for my bike and suggesting a new saddle to address numbness — though the saddle hasn’t really made any difference even after a recommended adjustment to its position. I looked for a return policy and it seems to imply that it can’t be returned once used (even if only for a few days, so I feel like $ was spent and problem not resolved.
Helpful friendly professional and shared useful information. Able to explain the technicalities clearly and understandably.
Accurate quality work,understands bike, products,and service.
Great service and everyone is very helpful. The guy gentleman help me mount my bike rack to my car to make sure it fit.
Great personal attention and product knowledge--super helpful and accomodating.
Great service by staff and very knowledgeable.
They took the time to research a solution to
My gear requirement which was not a standard out of the box answer most shops would have just said it can’t be done
Ken, Charlie and Zoe are the best!
Fast courteous service!!! 👍🏻
Skilled and Professional staff.
Friendly personal service. I’ll be back.
Great products but what keeps me coming back is the amazing customer service. Ken and team are know the business really well and take the time to explain the details which makes the consumers feel very comfortable with their purchase.
Excellent staff and professional repair work ! I also learned helpful information from the bike technician.
Love trek bikes and this ship had in stock the models we were interested in. They did a great job at answering my questions including adjustments and test rides. We then pitched the trek Fox 2
Helpful staff
Love the staff!!! Everyone cares and is so knowledgeable!
My first time getting service and are you sure was resolved quickly and very economically, thank you Alex.
quality
The service is always friendly, and the selection is robust.
Outstanding service, friendly and extremely helpful! The staff went out of their way to assist me in getting my bike back on the road!
The mechanic did a great job with my brakes. No squeaking. Reasonable wait time.
So friendly and helpful thanks
Great service, Ed is very knowledgeable, convenient location.
Very friendly and attentive!
Ed and team really helped me out when I was in a jam with a flat tire right before closing
Joey Colon is awesome! Made the process easy and went the extra mile and stayed late to assist. Great service!
Competence, courtesy, and professionalism.
Rye brook crew is awesome. Came back to buy more accessories after buying a new helmet and glasses for for myself and my girlfriend last week. The manager Cris even stayed an hour after they closed to help us out. I highly recommend Danny’s Rye Brook
Service took care of my bike rebuild quickly and without any additional charges or delays.