Customer Testimonials
2 Rivers knows me and my bike. I can trust them to keep it working well and recommend appropriate products and services. I enjoy having a bike shop in Watertown and the friends I have made doing 2 Rivers rides and walks.
Local company selling a “local” product. Staff is super friendly, and talk and take interest without high pressure sales.
Thanks Brett, you guys are awesome
You are always very quick to answer questions via email or even when I stop in the store. If you don't have something in the store, you always order it in. Love the store! Love the customer service and all around great people working there!
Personal and friendly staff at both locations that are always very knowledgeable and helpful.
Expert advice. Knowledgeable. Takes the time to fit the bike to your needs and answers all your questions.
Knowledgeable people work there and products are high quality.
Very knowledgeable staff. Great service and good product selection.
good quality products !
I always feel they do a good job when I bring my bike in early for it's spring tuneup
Excellent service! Would definitely recommend to a friend or family member.
Everyone is very knowledgeable and Prices are phenomenal.
A small local shop with knowledgeable and friendly service.
The quality of Trek bikes and other accessories is excellent. The people who work there are knowledgeable and have been most helpful when I've had to come back for anything. They offer advice, answer questions patiently, and do not pressure to sell things. The atmosphere there is most pleasant and professional.
I would highly recommend every time I was in for parts or repair the people have been very helpful and friendly
Staff is awesome, great product selection, easy to shop website. Great brands (Trek and Salsa).
You guys are all so competent, unhurried, and nice.
The service was impeccable. I'm very happy with what I bought at the store , so far.
The service is awesome. Everyone is so friendly & helpful-very helpful. The store has a nice selection of bikes, accessories, clothing. A little bite of everything. I would highly recommend it to fellow riders or someone who wants to get into biking.
Quality products and great service,
Josh was a huge help! I came in looking for a pair of bike shoes. He was very knowledgeable in helping me find a perfect pair and select the right clips for my bike. My boyfriend ended up buying a pair as well! Love shopping local :)
I love the people and products and you're always willing to make every customer happy with whatever they're looking for.
The friendly welcome and help that I recieved when I walked in the door was great! I had a problem with my sons bike and they told me to bring it down...... the same day! I found everything I needed. They also ordered a pump (right away) for me that I wanted because they sold out of the item. The selection of products not only for bikes but outdoor activities was great to see too. I love shopping local and to support our WONDERFUL stores downtown Watertown. I really am beyond happy with 2 Rivers Bicycle and Outdoor. THANK YOU!
Salesperson was very friendly and helpful!
Good quality bikes and accessories. The service is the very best. Always friendly and helpful.
Professional shop that keeps it simple to understand. Always very helpful.
i am currently enrolled in a spin class on Thursday night. i really like that the instructor took the time to show me how to adjust the bike to my comfort and explained the reasons why. i took this home with me and adjusted by bicycle and it made a big difference. it made me want to come back the next week and work on more techniques. Thank you.
Friendliness and knowledge of the employees. Prompt service. Delivery to the school was a plus. Very happy with the service at 2 Rivers. I would recommend them to my family and friends.
Local, easy accessible, and fair pricing.
personal attention. Quick service.