Member Testimonials
The y swim team and swim coaches.
Cleanliness. Respect everyone. Easy and helpful when ever I called. I like everything about Y. Specially Towson Y , thank you everyone for a wonderful customer service. Thanks. Arifa
Personnel, from front desk to lifeguards are both cordial and helpful.
Navigating appointments online can be challenging and they never tire of assisting you with changes you want to make.
Liked it when it was possible to reserve a lane (not sharing one) but understand why change was necessary.
Also appreciate how well staff handle telephone calls when I do call. Again, very helpful.
Staff are friendly and helpful!
Professional, courteous, friendly staff. Well-maintained facilities.
The gym attendant was open to showing me how to work the machines. The Y had wipes so I did not have to use my own to clean the machine
Great pool, clean facility, great hours
Everything
Pleasant surroundings. Focus on social distancing. Nice staff. Easy to schedule pool appointment from my phone.
I was expecting that YMCA would have more exercise stuff for kids. The swimming pool and rock climbing is the only things I bring my kids to Y.
Clean, friendly, local, many classes to choose from, and reasonable!
Very accommodating for my son with autism. Great staff.
I've experience a warm and pleasant atmosphere. You ask a question, the staff will give you an answer. If they don't know it, they will ask someone and come back to you. The same experience is for life guards and instructors.
The Y swim and awesome swim coaches.
Pleasant facility
Responsive to member needs
Is a charity and supports needy children
The "Y" is a very friendly environment. No pressure to compete or meet certain goals.
As an instructor, the members are terrific!
The Ymca Towson is a beautiful facility with a friendly staff where you can focus on your workout. There are a number of free classes available that are really great. My family loves using the pool and the swim classes have been a real benefit! Thank you
Not pretentious ~ comfortable
Friendly !!
Very friendly environment
Everyone is friendly and professional.
Facilities are well kept .
The pool
The employees are very friendly ! I enjoy the pool, and fitness equipment. I look forward to visiting, when I can.
The facility is clean and accessible! The staff are very helpful!
Friendly staff and clean facility!
i like seeing regular people there not just young buff ones! It feels very comfortable and friendly
Kids pool
The employees at Towson Y are excellent. I appreciate the family and community atmosphere that welcomes EVERYONE and offers support to community (child care, toiletry drives, camps, etc.).
I love all the people that not only work there but also use the gym
Employees are attentive. The life guards and instructor is extremely helpful.