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Client Testimonials
Friendly and professional person. Great service and done well.
Technician was straightforward, knowledgeable and understanding where the advertisements and info pages were not. Got what I wanted and have a clean carpet now.
Excellent communication (appointment confirmation via email as well as phone call half hour before appointment), friendly and professional staff, great service.
Excellent job. Friendly, knowledgeable employee.
Great people
I used your carpet cleaning service. I am very happy with the results
Effective cleaning, professional technicians, reasonable prices.
Your tech did a great job. He was very professional, communicated very well describing the process. Give the man a raise!!
Thank you
First name removed H.
Matt did a FINE job of explaining the whole procedure. His attention to detail and care of
our furniture was superb. Have already recommended Zerorez and will continue to do so.
We will certainly call Zerorez for any future carpet cleaning!
Dave & Jean Last name removed
Oregon, Wisconsin
My carpets look like new. Had some stains that I didn't know if they would come out and they are all gone. Aaron W was my technician did a wonderful job and very pleasant. Talked me into scotch grade so I would say he did great😀
Professional and honest
very clean, but not chemical smell. Service guy explained everything thoroughly and gave options to add or subtract services.
Sorry a little late in responding. Review for services performed 11/28/18. My third time using Zerorez. Scheduling right online is convenient and easy to use, appreciate the upfront pricing outline have never had any "surprises". When I needed to add an area the technician was very accommodating and outlined the additional cost right then.
My technician was Merick. Arrived within the designated window, very friendly, courteous and willng to address any questions or concerns I had. We had a couple nasty stains that I pointed out and he did he best to treat.
I have recommended Zerorez and will continue to use them for any future carpet cleaning needs.
Very professional and easy to work with.
I like that they stand behind there services. And always make it right with there customers. I will call Zerorez first before any other service provider. Thanks for the great service.
Excellent customer service!! Carpet looks like brand new and dry in a few hours with no residue. Our serviceman explained the protons wasi informative and very professional. Job well done.
Efficient, friendly, helpful
The technician who came to my home called in advance, as was promised. He arrived on time, wore booties to protect my floors, and politely accommodated my requests.
The gentleman who came and did the cleaning was really conscientious and I could tell he wanted to do a good job and get them cleaned for me.
Professional, Excellent service. Love the fact that there are no harmful chemicals used, which is of utmost importance to us as humans and our three shepherds.
Please let Brandon, Supervisor know that our couch turned out much better. And I want to thank him for his excellent service. Brandon deserves a superior accolade. Thank you, we will contact your company again.
PERSISTENCE GOOD CUSTOMER RELATIONS SKILLS
Easy to schedule a service. Confirmations and reminders via texts and emails.
On time, and well done!
Online scheduling and appointment verification, saturday appointments, and chemical free cleaning. I only had to talk with someone when the technician was on his way to our house.
fast & everything is very clean!
On time, friendly, efficient service. There was no chemical smell after the cleaning. The carpets dried quickly.
Got our appointment scheduled the same week. Great service - took care to not scratch any walls or moldings. Fantastic cleaning!
competent staff with good customer service skills Jose Merick
I love, love, love Zerorez, we have used them twice now and the carpets are just beautiful when they are finished. Merick our technician was very knowledgeable and explained everything he was doing. He is a awesome person and we thank Zerorez for sending him.
Sheila Hoffmann